287 Reviews 
I am a person that I am travelling every week around China, more than 4 month per year in a hotels, it is the first time that I am using a Novotel in China (before I did in Amsterdam), however I found it expensive for the facilities, room not duly clean, internet charged separetely, price similar than Sheraton but far...
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Thank you for taking the time to tell us about your experience at Novotel Wuhan Xinhua, I am sorry that your experience did not meet your expectation; please allow me to express my sincerest apologies.
In fact , the internet is free in our hotel. It is beneficial for all guests.
At Novotel, we strive to provide a superior service...
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As with all Novotels, the people are ever so friendly and efficient. No complaints on that score at all. However, the infrastructure is a little old, with rather small rooms and windows that don't quite fit, letting in some street noise. Also, there are some facilities mentioned on the website that I can't find - the sauna for instance, and...
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Thank you for taking the time to tell us about your experience at the Novotel Wuhan Xin Hua.,
Regarding the sauna and massage service, since this summer the hotel made some constructions and renovations in this area. As you mentioned, it is now a KTV. The information on the website and in the hotel will be updated as soon as...
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We found the hotel staff were very friendly & helpful, we had some problem with using our I-Pad and they went out their way to help us to solve the problem. The hotel room was kept very clean, location was quite good too, there is a park & man-made lakes nearby, good for a nice walk.. The selection on Western...
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We very much appreciate your comments regarding your stay at the Novotel Wuhan Xin Hua. It is always a pleasure to receive positive feedback ， and we hope your next visit will be as pleasant as the previous one.
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If you want book a rrom in this hotel, you should not book the standard room which are at 1st and 2nd floor. All the others are super, deluxe, excutive room. Never seen this classification before!
There are many french companies and many cooperations between France and Wuhan, but the biggest french hotel group in the world do not even...
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Thank you for taking the time to tell us about your experience at the Novotel Wuhan Xin Hua. I am sorry that your experience did not meet your expectations。
At Novotel, we strive to provide a superior service experience for every customer; your feedback is very important to us. Be sure that your comments about reception service have been noticed...
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I only stayed one quick night and tried none of the facilities, so I can only say the check in check out were very professional and courteous and the location of the place for me, at least, is very central and convenient. I slept very well, the internet connection was fine and the room was standard, clean and fine. I...
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We very much appreciate your comments regarding your stay at the Novotel Wuhan Xin Hua. It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank...
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Good location, value for money, well trained and mannered staff. Checking in was a breeze. Breakfast was great with lots of choices for different personal taste. Rooms are on the average side, but it's a bargain considering the price.
Dear Guest,
We very much appreciate your comments regarding your stay at the Novotel Wuhan Xin Hua. It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...
More
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