Stayed here with my family on an adoption trip. The hotel is older, and has some very elegant touches, like marble staircases. High end shops on the main level. Good restaurants, and very good breakfast buffet. The cleaning staff work very hard and the place is clean and tidy (carpets are old, and not too spiffy, but otherwise, housekeeping is... More

The Crowne Plaza building is a historical location in its own right as many notable visitors are included in its registry. Centrally located in the thriving heart of the city, close to shopping and other sites. Double rooms are spacious though in a little need of rennovation. Suggestion: ask for a courtyard view, not only is it beautiful but more... More

We stayed here for a week on an adoption trip and were very pleased. The rooms were spacious and clean, the hotel restaurants were excellent, and the hotel is within walking distance to a large park and a riverwalk. Room service was good, though a fairly limited menu. Next door is a Holiday Inn Express with a very reasonably priced... More

Stayed here for one night on business 25th March, Check in was fast and easy, promptly shown to our rooms. Rooms are in need of a facelift, electrical sockets are loose and dodgy! apart from that they are comfortable and suitably appointed. Restaurant downstairs in the lobby was average, service was good. The "Nightclub" in the hotel is not a... More

This is closer to a 4 star hotel not 5 star. The staff are friendly, check in efficient but this place is pretty old. They have tried their best to maintain it but it really needs a full renovation. There is also the Sofitel next door which looks even older. There seems to be only one 5 star hotel but... More

As TravelJoyLin says, this is not a 5-star or even 4 -star hotel. There were dangling open electrical outlets in the very expensive restaurant, easy for a child to reach. This remained at least a week, so it wasn't temporary construction. This breakfast buffet is the only place in China I've had my chopsticks taken away. Occasionally I've been given... More

Rooms are tired and outdated; my room was also dirty with an unpleasant smell. I found human hair just everywhere; tea kettle and tea cups were not clean either. The mattress is not comfortable at all, and I am not referring to the hardness, it was much worse than that. Bathtub is very shallow, not covering most of the body,... More

I used to stay in Sofital (next door of Crown Plaza) when I traveling to Zhengzhou. But this time, we are attending a meeting here, so I thought I could make a change and try to stay in Crown Plaza. I went into the room and immediately regretted. When checking in, we were upgraded to an en-suite because they had... More

This hotel offered me a better rate than the Sofitel, and I didn't regret my choice. The Sofitel is newer, but I had very good, personalised service at the Crowne Plaza. Above average room, above average breakfast. Of course the bed is on the hard side - this is China. Crowne Plaza, Sofitel, Holiday Inn and Holiday Inn Express are... More