Postiviley the worst hotel experience in 8 years in China. Complete disregard for customer service. Bell boys ignored us with luggage. Front desk no English spoken. Reservation for king bed ocean view balcony deluxe became twin rooms. Not gay friendly (even sneers from staff). No reward points accepted. Fake room service menus (offering food they do not sell) Disco not... More

Although check-in time is 3pm to their standard, we still have to wait for another 45 minutes. Room size is good but bathroom has black mould stains around many corners. We were woken up at midnight at 1am due to very weak air-con (26 C) and was offered a room move but to our surprise the room was even warmer... More

Booked this as a package for a long weekend from Hong Kong. Very good value for a 4 star, with nice facilities. Hotel is on the Sanya Bay beach about 9 km up the beach from downtown Sanya, so clean and quiet. Short drive from the airport, unlike the much more distant hotels in Yalong Bay. (Our room was "Sea... More

There were 10 of us travelling during Christmas. We joined a tour package from Hong Kong at the last minute as all of the tickets and hotels were booked up during the holiday season. The hotel's facilities were not bad including two restaurants, two bars and a spa. Their guest room size was okay and amenities were adequate. However the... More