My Family and i arrived at the hotel around 15.30, 21/12 - 2010 (Tuesday) and departed 28/12 - 2010. The hotel is in general god looking and is close to the beach. BATHROOM PROBLEMS: One of the first things i remember is having some problems with the bathroom in my room. I called the reception for assistance, but because of... More

Some of the reviews for this hotal are a little unkind. Its true the hotel is far out of town and there is little around, but taxis are extremely good and cheap. The pool complex is great and very well kept, food is very good and teh rooms are of a good standard. The spa itself is excellent and un... More

The Crown Spa Hotel is a huge, impressive looking building but was totally dead with hardly any guests when we visited. There is nothing else around the hotel and it’s about a 20 min drive into Haikou. To get in and out of the hotel you have to drive through an enormous, ugly building site. The hotel owners seem to... More

We stayed at the Crown Spa resort in late May for a week. I have to say that I totally disagree with the previous post, you obviously did not give this hotel a go. The staff especially was the highlight, all were very professional and went out of their way to assist us in whatever we wanted to do. Although... More

On arrival we were efficiently transfered to our room although the reception staff had limited English. The room smelt smusty and had cables hanging out of an airconditioner to a power point some 4 metres away. We asked for a transfer to another room and although we thought they understood we waited for some time before asking again. This time... More

This was my second visit to The Crown Spa Resort; my first visit was in November 2008. Both visits were most memorable. For this late May visit I stayed for 14 days. The beachside resort is a short distance from from the city so you are away from distractions. You really have the opportunity to unwind and slow down your... More

stayed ten days , hotel was having renovations, painting outside of the hotel .but did not affect us , good bus service to town ,a 25 minute trip one way , no shops or restaurant `s to walk to,a long way from any thing this was only thing against this hotel . staff ,were very friendly ,beach and pool were... More

Very great hotel located just at the beach, very conventient for families. Value for money. Rooms are excellent, clean and nice. The service is perfect. B/F is good as well. Not comments for any bad experience. It has a spa and a big outdoor swimming pool for kids. Not far away from city, I will consider to stay here again... More

We arrived at the Crowne Hainan having driven miles away from civilisation. The entrance was nice as you drive in and the staff are reasonably helpful, though their level of English comprehension was very limited. The interior of the resort looks like it came from the 1980's while the exterior of the main building appears unmaintained for the past 20... More