I have been spending a lot of time at the Sheraton Futian lately. Overall I would call it a very good hotel. The building is quite nice as well as the decor, as usual. The service has always been friendly, quick, and inviting. The hotel offers smoking and non-smoking rooms, as well as a fantastic gym, and an Italian and... More

Although visually this hotel promises all the right things, unfortunately it fails to deliver. I chose this hotel originally because of its close proximity to the Hong Kong border, also because I normally stay in the Sheraton Dongguan, I expected this one to be superior as it is right in the middle of the Shenzhen's new business district. Looks wise... More

The hotel location is very good. One can reach different regions of Shenzhen directly from the airport. Unfortunatelly I would not say that the price is good for the service. Once I found my room was not clean. Some members of the staff are very poor in English. I wonder why they are so many at the desk if they... More

The guys at the lobby was very friendly and has spoken a good english. My room as spacious including a dressing room. It had a large window between bathroom and bedroom which enables to watch TV during having a bath. The shower was as good as the rest, as it hasn't enough pressure which makes it impossible to have a... More

This is a beautiful hotel and with a huge lobby. I felt like I was in a modern opera house. The marble goes on forever. The rooms like others have mentioned are large and well appointed. Our stay was not so nice because there was a problem with heat in the hotel. Our room was cold so we were provided... More

My friend from China calls this hotel "Shenzhen's six star hotel." Yes it does have that Las Vegas over sized feel to it; just as the other reviewers here have noted. But it feels like home (USA) in an odd way. My room was very large, and the carpet thick under my feet. Internet was included, no extra charge for... More

The hotel is centrally located within the business district of Shenzhen. The service at this hotel however can be greatly improved. We arrived by taxi at the hotel. There was no body available to take luggage from the taxi into the hotel even though the lobby was not busy. Once inside, the front desk person was not very helpful and... More

Visited on business attending a seminar. New district with pelnty of developments around. Facilities are well kept with good taste. The All day dining "The Exchange" serves great Breakfast and Lunch. Service is attentive and personal. Italian Specialty restaurant "Mezzo" offers great dining experience. As for the meeting, we enjoyed the spacious and fucntionality of our Meeting rooms. In addition... More

If you like Las Vegas hotels, second rate, you'll love the Sheraton. The lobby had the feel of a 70's Vegas hotel complete with the B-movie singer. The rug in my room felt uncomfortably second rate wool. The hallways is not air conditioned and when you leave the room, typical China, it smells of stale smoke from smokers. I got... More