What you would expect from an upscale hotel. Service and accommodation are 4 star. Room was large and clean with huge windows. Beds were western style; soft and comfy. Staff could speak English but not important for me. The restaurant looked very good but I do not eat in hotels, I sleep in them.

Not my first time staying in this hotel. Real easy for taxis to find this hotel and really easy to get one from here. Great buffet breakfast selection- Western as well as Oriental. Warning: If you don't like hard beds, don't choose this hotel! And please ask them not to put you facing the swimming pool on the lower levels... More

Close to the border, Quiet neighbourhood, Good food, close to the big the big shopping centre, Although it is quite far from the the downtown of Shenzhen, ithe hotle has easy access to main highway to downtown by car and by subway/

I stayed at this hotel for five days. The hotel is 5 min walk to the nearby metro (Qiaocheng East) so it's convenient for guest traveling to airport since the metro Green line goes directly there. Rooms at Executive floor are comfy enough but a bit small for a deluxe room. Another perk for that type of room is free... More

I am quite happy with what this Novotel offers. Unlimited mini-bar supply and free access to business centre are impressive. I was happy that the business centre offers FREE continental breakfast. The food was quite good, including cheese. Other hotels should follow Novotel, offering FREE Internet access and FREE mini-bar. They don't cost too much, but enough to make customers... More