We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1,338 Shenzhen hotels »

The St. Regis Shenzhen

5.0 of 5
Special offer
Free breakfast
Hotel amenities
No.5016 Shennan East Road, Luohu District, Shenzhen 518001, China
Ranked #17 of 1,338 hotels in Shenzhen
4.5 of 5 stars 15 Reviews
The St. Regis Shenzhen
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

15 reviews from our community

    Trip type
Traveller rating
    9
    4
    2
    0
    0
Date Rating
Singapore, Singapore
Senior Contributor
23 reviews 23 reviews
Reviews in 20 cities Reviews in 20 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 28 May 2012 NEW

like all new hotels, you would expect some typical glitches but for the St Regis? great looking rooms, very technologically advanced and some nice touches with lighting control, curtains and drapes control, volume of television etc. Great view as everyone has said. BUT the front office desk staff really has to improve thier attitude and knowledege of their product. Butler... More

Was this review helpful? Yes
Jocelyn Chen, Manager at The St. Regis Shenzhen, responded to this review
29 May 2012

Dear Guest, Many thanks to choose The St. Regis Shenzhen during your trip. Thanks for sharing the stay experience and suggestion. We will pass your suggestion to our management team and get the improvement as soon as possible. We do welcome you coming back to our hotel again! Be Well! More

New York City, New York
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 20 May 2012 via mobile

The st Regis Shenzhen is truly jaw dropping. Check in is on the 96th floor after a quick elevator ride up. The 360 views are insane. The decor is classy and rich, not too over the top. The finishes are gorgeous, wood panelling, marble topped desks, comfortable chairs. All this and you haven't left the lobby yet. The rooms are... More

Was this review helpful? Yes
Jocelyn Chen, Manager at The St. Regis Shenzhen, responded to this review
22 May 2012

Dear Guest! Many thanks for choosing The St. Regis Shenzhen during your trip. Also thanks for sharing your stay experiece in St. Regis. Welcom back again, we will always provide the bespoke service for you. Be well! More

Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 20 May 2012

New hotel situated in Shenzhen, very convenient. Stunning view with nice facilities in hotel. With i-Pad for your room control, Nice and brand new "hardware" for guests. Binocular stands for free, for guests to look around, which was the selling point definitely of the hotel. Every staff was wearing suits, using Macbook for you check-in. Comfortable Lobby and very "blink-blink"... More

Was this review helpful? Yes
Boston
Senior Contributor
36 reviews 36 reviews
Reviews in 22 cities Reviews in 22 cities
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed 10 May 2012
1
person found this review helpful

I'd expect any new property to have its quirks. Too bad this one is no exception. First the high points: -Awesome building -Some staff that deserve the St. Regis prestige -Central location -State of the art rooms. comfortable and quiet Opportuniies to improve: -don't expect to get much business done in the business center. Equipment is sparse and the staff... More

Was this review helpful? Yes
Jocelyn Chen, Manager at The St. Regis Shenzhen, responded to this review
15 May 2012

Dear Guest, many thanks for choosing The St. Regis Shenzhen during your trip, also thanks for sharing the stay experience and giving suggestions. We do apologize for the inconveniece and already notice the relevant department. Our Hotel Management will in contact with you soon for a service recovery. Thanks for your understanding and support! We do welcome you come to... More

NJ
Top Contributor
51 reviews 51 reviews
Reviews in 25 cities Reviews in 25 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 May 2012

This is the best hotel in Shenzhen. It trumps my other favorites, the Intercontinental and the Shangri-La in Futian because the rooms are newer and higher up in the air, though I would say the dining options are probably still superior elsewhere (the experiences at Elba (Italian) and Social (International) were just average). The hotel opened in December 2011, and... More

Was this review helpful? Yes
See 4 more reviews by Rm_1272 for Shenzhen
Shenzhen, China
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 30 April 2012

Spectacular views , perfect decor , professional and friendly staff, spacious rooms , comfortable bedding , spa ambiance in room bathroom , what else:) High class as expected from St Regis.

Was this review helpful? Yes
Zurich, Switzerland
Top Contributor
50 reviews 50 reviews
Reviews in 21 cities Reviews in 21 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 30 April 2012

The hotel, located in the heart of Shenzhen, is pure luxury. The rooms are state of the art, with all electronic gadgets you can think of. The view is stunning, the lobby in the 96th floor and the bar at the 100st floor are great. The only downside is the lack of experienced staff. Some have really no clue what... More

Was this review helpful? Yes
Sydney, Australia
Senior Contributor
22 reviews 22 reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 15 April 2012

All great things have been stated of this hotel so I will add no further. For what is offering, the hotel is actually very reasonably priced. Approximately 2000rmb + tax for a standard room is very reasonable especially when the Grand Hyatt next door changes similarly at 1/3 the height of St Regis and not offering any unique selling point.

Was this review helpful? Yes
See 2 more reviews by Raymondteh for Shenzhen
Canada
Contributor
14 reviews 14 reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 April 2012
1
person found this review helpful

This is not just a hotel but a surrealistic experience. Towering 101 floors over Shenzhen, your experience starts at the lobby area which is on the 96th floor. From there, everything is nothing short of being a "wow factor", with suites that have every amenity possible, to iPad technology to control every part of your room remotely, to a pool... More

Was this review helpful? Yes
Hong Kong
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 18 March 2012
1
person found this review helpful

Everything was just perfect about this hotel. The hotel is not far from Low Hu (below RMB20 by taxi) and sit next to KK mall, which has plenty shops and restaurants to choose from. The hotel is in the tallest building in Shenzhen and the rooms are situated between 76/F to 99/F so every room guarantees a wonderful view... The... More

Was this review helpful? Yes

Travellers who viewed The St. Regis Shenzhen also viewed

Grand Hyatt Shenzhen
4.5 of 5 stars 265 Reviews
Shenzhen, Guangdong
Show Prices ABS:HotelCheckRates-d1526508?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
JW Marriott Hotel Shenzhen
4.5 of 5 stars 273 Reviews
Shenzhen, Guangdong
Show Prices ABS:HotelCheckRates-d1235876?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
The Ritz-Carlton, Shenzhen
4.5 of 5 stars 261 Reviews
Shenzhen, Guangdong
Show Prices ABS:HotelCheckRates-d1396526?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 1,338 hotels in Shenzhen, ranked by popularity »

Been to The St. Regis Shenzhen? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about The St. Regis Shenzhen

No.5016 Shennan East Road, Luohu District, Shenzhen 518001, China
Price range (per night):* INR15,214 - 22,069

Owners: What's your side of the story?

If you own or manage The St. Regis Shenzhen, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
The St. Regis Shenzhen
Show the lowest price for this hotel (from our partners)
Show Prices