This was my first visit to this hotel. The staff was stern and generally unhappy. The accomodations were very nice with plush rooms and impressive furnishings. We had a business gathering in the restaurant with 9 men attending. The meal was without question, the worst meal I have ever had in China and the service was almost non-existent.

Or Maybe the only 5 star hotel in the area. As mentioned a large majority of the staff speaks about 6 words of English. But if you ask for assistance they will always provide you with someone who has a good grasp of English. The General Manager has gone out of his way to be accommodating to me and my... More

Hi During my last trip in 2012 . I had a meal in the hotel and found it to be grand . So my friend booked it for me this time round . But I have to say that I have no regrets . This is a 5 star hotel and maintaining it in true sense . I had a... More

It is quite shocking that a 5 Star hotel catering to mostly foreign business travelers would only have one person of maybe over 200 staff who really understands and can speak more than ten words in English. If you go to the front desk and ask any question other than to register or pay your bill, first the perplexed look... More

I agree with two recent reviewers Michael P and Christopher S that this is a very good place to stay and that the pricing, by western standards is low. The room was excellent and since the hotel is fairly new the compulsory deterioration of the bathroom one too often see even in rather good hotels, has not yet started. Still... More

This is a very high quality hotel, which would be three times the price it is were it situated in a Western city. The architecture is on a grand scale, with a fantastic lobby and the most amazing bar. You can also eat in the roof-top revolving restaurant. The rooms are of a very high standard, spacious and well equipped,... More

This hotel is the best Chinese business hotel I have ever stayed. The mattress is comfortable as well as the pillows. I can honestly say that I did not lose any sleep because of the bed. The bathrooms had plenty of space and the showers had great water pressure. The shower head was also high enough that I did not... More

The hotel is very pleasant, to not say modern and luxurious. I stayed during a trip to Shenzhen for a 3 days stay. The hotel is very well equiped: Tennis course, sauna, hamam, massages, bars and so on. I particularly liked the room that was big enough, arround 45m², with an enormous and confortable kingsize bed, the bath room is... More

This is a large and very popular hotel located a short drive from the Shenzhen airport. It’s very popular with both Chinese and western travelers. It often has large conferences and tour groups, and sometimes gets a bit loud. Overall I enjoyed my stay here… the staff is friendly and polite, and most are bilingual. I was a bit disappointed... More