We spend a week in Puerto Natales. We are so happy to spend our last day in Puerto Natales in the comfort of the Hostal Francis Drake. Two days earlier we were staying in another hostal and it was not comfortable, to say the least. Feeling exhausted and a little “under the weather” we decided to spend a bit more... More

I had a fine stay at the Francis Drake. The room was tiny with two twin beds somehow cramped into the room. There was a small closet for luggage, and a tiny bathroom as well. I do not need a lot of space, but it did feel cramped. The staff was very friendly and helpful with directions. The breakfast was... More

Was really surprised by the price quality with this hostel which felt more like a hotel. The room was comfortable with private bath and cable TV which at $16.000 pesos very reasonably priced. They changed the sheets and towels every day which in my opinion is wasteful so I suggested they give that as an option for guests. The shower... More

Nice small hotel that is easy to find and close to everything. Helpful staff. Not much parking. Close to the lake and main square. Good value for the price. Good restaurant suggestions. Try the fish place - Restaurant Manuel Marin - Ultima Esperanza at Eberhard 354. Very good.

The owner of this hotel has to be one of the most unbelievably rude and incompetent managers i have ever come across. He went out of his way to harass and annoy us jsut after a 5 day trek around the Torres del Paine - we were understandably tired. He was so rude we decided to simply leave and leave... More