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Hotel Terrado Suites Antofagasta

General Manuel Baquedano 015, Antofagasta 1271435 Chile
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Traveller (407)
Room & Suite (123)
Dining (32)

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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.

About

#3 of 30 hotels in Antofagasta
Location
Cleanliness
Service
Value
A Grand 5-star Hotel, Terrado Suites Antofagasta. Opened in 2009 in the capital of the mining area of Chile, is notable for its modern architecture that emphasizes the strength of the II Region of Chile. Just 30 minutes from the Cerro Moreno airport and 10 minutes from the industrial area, it also emphasizes having a direct and exclusive access to the mall of the city. His bright and spacious interiors are magnificent and the great sea view which holds the Hotel from almost every corner. Has 138 spacious suites, all with a captivating ocean view. As for haute cuisine, Roof Antofagasta Suites offers three choices for cuisine lovers. Casablanca Restaurant, Beach Club Restobar and Rick's Bar. What adds to the variety of rooms for events and business meetings. One point deserves its stunning spa, with facilities that only invited to leave the stresses behind.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Business Centre with Internet Access
Conference facilities
Car park
Wifi
Rooftop pool
Indoor pool
Outdoor pool
Heated pool
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Rooftop bar
Banquet room
Meeting rooms
Spa
Massage
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Trendy
Business
524Reviews5Q+A19Room tips
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Ines_5785 wrote a review Dec 2023
Roswell, New Mexico22 contributions7 helpful votes
We went to Hotel Terrado in Antofagasta because it was recommended by some friends. Considering the price, the service is subpar. The location has a perfect view to the sea and it’s central enough to move around the city without any problems. However, the hotel service needs improvement if they want to attract more people traveling for leisure. After three days in the hotel where we kept our beds made and our room clean, it was an ordeal to get a maid to change our sheets and clean our room. I asked three times and finally someone went around 7 pm to do the room. That particular day we were mostly out of the room while sightseeing and visiting some friends. Every time we returned to the hotel to change clothes or to use the bathroom, we realized the room was still in disarray. The receptionist Valentina was particularly concerned and helpful. Finally we got a maid to come, I felt bad for her because it was so late in the day, she probably wanted to go home. The breakfast buffet was excellent and also the waiting staff ( very kind and helpful). The restaurant of the hotel has good quality of food and drinks. However, the host of the restaurant was enthralled with her phone and when I asked why nobody was taking my order she said “we open at 1 pm” ( it was 1:07 pm). She freaked out when she realized it was actually time to start working. Some of the staff didn’t realize we were lodging in the hotel and rudely told us we didn’t have a reservation to use a table at dinner time (We’ve been in the hotel for three days by then). It’s ok not to know we were guests, it’s not ok the way they ask, in front of everyone, in an annoyed tone, and loudly. The manager of the hotel compensated our consume of a few drinks and cake the day of the cleaning the room mishap. We were grateful. One supervisor came to us to tell us about the free food/drinks and he was nice, until he started a weird diatribe about him being Mapuche instead of Chilean ( legally he is also Chilean in spite of being Mapuche…) Then he informed us ( mostly me, because my husband doesn’t speak Spanish) that Chileans are a horrible group of mixed races including “Spaniards, Arabs and Jews”. I was so shocked I just told him I also have Mapuche blood plus many other nationalities ( guess what… including Spaniard, Arab and Jewish). Everybody is entitled to their opinions and views, but when working in the hospitality industry, one need to be careful not to offend the guests. By the way, I’m Chilean with American citizenship. For once I was glad my husband didn’t understand Spanish. The next day a friend of mine came to visit with me and we went to the hotel restaurant to have a cup of coffee and water. All the days I’ve been there I didn’t charge anything to my room, because I prefer to pay as I go and keep all the receipts. The day of arrival, besides paying our stay in full, we paid a warranty of around $ 350 (approximately) to cover any charges or incidentals. I was sharing time with my friend in the restaurant of the hotel, so I told the waitress to charge the water and coffee to my room. She came back to tell me ( in front of my friend) that I didn’t have a warranty to cover for the expenses. I went to the reception and luckily, Valentina was there to fix the situation and I charged to the room the expense. Again, it’s ok if the waitress has the wrong information and she doesn’t know I have money in for incidentals. But, it’s not ok to be indiscreet in front of my guest. A simple I need to tell you something in private would have sufficed. The spa was beautiful, the hot pool was very nice and everything looked good enough. However, nobody was there to give us towels, to ask if we wanted a massage or any other treatments they offer. The security guard was entertained by his phone and he barely indicated where to go to find the pool ( I’m so sorry we disrupted his phone scrolling). Bottom line. Hotel Terrado has all the elements, infrastructure and many excellent employees to be a fantastic hotel, but some of the people working there certainly need training to be tactful, kind and attentive. I tipped discreetly the employees who were doing a good job. Kudos to Valentina who was kind and attentive. Thank you Claudia for asking your manager to cover our drinks that day to smooth things out. Thank you Nicolás for making the checkout experience a breeze.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Make sure to keep receipts of anything you pay, just in case.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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TahoeMark wrote a review Aug 2023
Incline Village, Nevada983 contributions332 helpful votes
Nice facility with comfortable, well appointed rooms and a stunning ocean view. The restaurant and bar are nice with good wine and food options. Walking distance so the mall, restaurants and coffee shops. It was a bit noisy in my room on a Thursday night as their was a party at the neighbors prong property until 2am.
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Date of stay: August 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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dpark35 wrote a review Jul 2023
Miami, Florida13 contributions
We chose this hotel via AA.com hotels which is run by Booking.com. The selection was made as this is supposed to be a top quality hotel in Antofogasta by the sea. Upon arriving at the property it was badly maintained. We went to the room after lunch and opened the sliding door to get some fresh air and take a nap. A short while later a very foul skunk like smell and smoke filled the room. I went out on the balcony and saw that the guests next door were smoking a cigar sized marijuana spliff. I called downstairs to report this (no smoking in the rooms allowed at all nonetheless taking drugs) and the front desk was incapable of dealing with it. No security, no manager. I gave them some time then went downstairs. The front desk clerk came up to our room and confirmed that it was totally wrong and inappropriate. They were not able to do anything about the guest next door who didn't answer the door nor phone. The hotel was clearly unsafe and not run properly so we decided to leave. The front desk clerk said that they would do a refund but now they are refusing. Beware of this hotel. There is no proper on-site management, security and they don't adhere to their own rules regarding the property. DRUGS and other bad things going on there. Stay away as not able to perform the basic functions of a hotel and for us they still have to properly address the issue and refund our money as they promised.
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Stay away. There is no quality or trained management or staff to deal with basic issues.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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malvern09 wrote a review Apr 2023
London,UK506 contributions212 helpful votes
My wife was nervous about staying here - a high-rise building right on the seafront, in an area well-known for earthquakes (there had been a 5.6 magnitude quake the week before we arrived!) Terrado Suites does its best to distract you from such thoughts with its luxury. The large open lobby leads onto the bar and restaurant, with a large waterside terrace, where you can watch the pelicans come and go in the bay, as you dine. The food (breakfast and dinner) was very good, and the service friendly and professional. Our room (on the 15th floor - another cause for my wife's nervousness!) was large and comfortable, with an excellent bed. There was a large french window, with small balcony, giving stunning views over the Pacific (I think all rooms face the sea). As long as the earth doesn't move for you - literally - a real slice of affordable luxury.
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Date of stay: April 2023
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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NavyCmdr wrote a review Oct 2022
Richmond, Texas70 contributions33 helpful votes
I love this place even though it has quirks but tonight was inexcusable. I go down for dinner, 5ish, and sit where a retired Naval Officer would normally sit. Nearest the ocean. The waitress tells me I can’t sit there. I’m the only one here. Dinner guests are 2 hours away. You force me to move because you’re to stupid to realize that I’ll be gone an hour before the crowd shows up. Fark you. I left.
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Date of stay: October 2022Trip type: Travelled on business
Room Tip: Eat elsewhere.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Elkyr wrote a review Jan 2020
Thessaloniki, Greece3 contributions
Generally I do not write many reviews but my staying in Terrado was extraordinary and they fully deserve a good review, especially the amazing people working there. I stayed in Terrado Suites for a few nights in January. The hotel is ultra clean, the rooms are HUGE and all of them with full sea view. The staff ultra helpful, they would greet you everywhere and even if catching you in the elevator they were asking if everything is fine and how could they assist you. On top of these, the restaurant is very decent, with a beautiful variety of options (highly recommending the Lomo Saltado there, it’s simply amazing). I left the best part last, the spa located in the basement of the hotel....make sure you have enough time to enjoy it. As a bonus, the hotel is next door to a huge shopping mall where you can do shopping, find alternative dining options and cinema. I wish I could spend some more time there but for sure I ll be back in the near future.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from GerenciaTerrado, Director Comercial at Hotel Terrado Suites Antofagasta
Responded 10 Feb 2020
Dear we are glad that your stay was the best, we strive every day to make your stay the best. We are pleased that our staff and infrastructure exceed your expectations. we will be waiting for you in your next stay
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Charlie W wrote a review Jan 2020
Peoria, Illinois29 contributions11 helpful votes
Stayed here for business and it was pretty good for the most part. Elevators seemed like they didn’t always work and took forever. Location was great, water pressure great, room pretty good. The restaurant was good but the servers need some real help. We are there for lunch and dinner multiple days and NOT ONCE did they get 100% of the orders correctly. For the price I would have thought they would have been better.
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Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Gerencia Terrado, Director General at Hotel Terrado Suites Antofagasta
Responded 21 Feb 2020
Dear Drahthunter, Thanks for your comment and for staying with us in Terrado Antofagasta. We appreciate your comments about our installations, location and service, and we also will take notice of your suggestions for improving our service. We hope to see you again in your future trips to Antofagasta. Kind Regards.- Hoteles Terrado
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jarvo2001 wrote a review Sept 2019
birmingham616 contributions215 helpful votes
The staff here are brilliant; we arrived on the wrong day but they still honoured our Expedia price. Very swanky lobby area and the sea view from the rooms is lovely Two soft beds with plush pillows and great modern bathroom made the hotel the perfect place to relax. My only complaint (which isn’t the hotels fault), is that the noise from the bars is a bit too loud and it goes on quite late. Ask for a higher room to avoid this problem. I highly recommend this hotel for a sea front posh option.
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Date of stay: September 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from GerenciaTerrado, Director de Relaciones Públicas at Hotel Terrado Suites Antofagasta
Responded 20 Sept 2019
Dear Jarvot, Thanks for your comment and for staying with us. We appreciate the good comments of your experience in the hotel, our goal is always to make our guests as comfortable as possible. We are please to read that you have enjoyed our accomodations and ocean views. About the issue of the noise on the bars of contigous buildings in weekends, we have informed the authorities, and we will keep searching for a solution for our guests. Kind Regards.- Hoteles Terrado
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Joseph L wrote a review Sept 2019
5 contributions2 helpful votes
This hotel is within an easy walk to downtown and a major shopping center next door. It's clean, modern and comfortable. Also, as the pictures show, it is on the water. Parking can be tricky but can also be done.
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Date of stay: August 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from GerenciaTerrado, Director de Relaciones Públicas at Hotel Terrado Suites Antofagasta
Responded 11 Sept 2019
Dear Joseph, Thanks for giving us your opinion about your days in the hotel and also for choosing us for your stay in Antofagasta. We really appreciate the good comments given about our service, facilities and your recommendation about our privileged location, close to the sea, and with magnificent ocean views. We hope to have you again in the hotel in the future. Kind Regards, Hoteles Terrado
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Gregory M wrote a review Jul 2019
Winchester, Massachusetts45 contributions17 helpful votes
We stayed at this hotel for two nights as a base to visit the ESO's Paranal telescopes. The hotel is modern and sited very nicely directly on the bay. The views out over the bay were extraordinary. The rooms were spacious and had balconies looking over the bay. The canonical lighting arrangement (see my review of Cumbres Lastarria in Santiago) was supplemented by a bright desk lamp that was on the large desk on one side of the room. This was easily the nicest room we stayed in in Chile. The bath was bright and modern with a stall shower that had adequate hot water and good pressure. The sink area was somewhat skimpy for places to put things, though, and there could have been more hooks. Elevator service was fast and efficient. The food was very good, but the hotel has only one restaurant (one of the reasons I didn't rate this excellent). Service was OK but not up to the standards of the physical plant. They tended to run out of coffee in the mornings. The other reason I didn't rate this hotel as excellent was their noisy neighbor: apparently a disco next door that was very loud very late at night. Some of our party complained and got moved to rooms further from the noise. I tend to go to bed late anyway so it didn't really bother me.
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Date of stay: July 2019
Location
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Trip type: Travelled with friends
Room Tip: Ask for a room away from the noisy disco neighbor.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from GerenciaTerrado, Director de Relaciones Públicas at Hotel Terrado Suites Antofagasta
Responded 9 Aug 2019
Dear Gregory, We appreciate your visit and your feedback about your experience in Terrado Suites Antofagasta. About your comment as we have the nicest room, we are proud of our acommodations and services and we work every day to improve our hotel. About the issue with the disco next door, that is not of our property, we have spoken with the authorities about it, and we hope that in the short future we could solve this problem. Kind Regards, Hoteles Terrado
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
₹7,130 - ₹10,943 (Based on Average Rates for a Standard Room)
LOCATION
ChileAntofagasta RegionAntofagasta
NUMBER OF ROOMS
138
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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HOTEL TERRADO SUITES ANTOFAGASTA - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Hotel Terrado Suites Antofagasta
Which popular attractions are close to Hotel Terrado Suites Antofagasta?
Nearby attractions include Plaza Colon (0.3 km), Museo de Antofagasta (0.3 km), and Centro Cultural Estacion Antofagasta (0.4 km).
What are some of the property amenities at Hotel Terrado Suites Antofagasta?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at Hotel Terrado Suites Antofagasta?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Terrado Suites Antofagasta?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Hotel Terrado Suites Antofagasta?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Hotel Terrado Suites Antofagasta?
Conveniently located restaurants include Sushi Enkai, Restaurant Peruano Japones "Majuyen", and Katsu Restobar.
Are there opportunities to exercise at Hotel Terrado Suites Antofagasta?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Hotel Terrado Suites Antofagasta?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Terrado Suites Antofagasta offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Does Hotel Terrado Suites Antofagasta have any great views?
Yes, guests often enjoy the harbour view available here.
Is Hotel Terrado Suites Antofagasta accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.