We've stayed there for 1 month while waiting for our house to be ready. Rooms are spacious and well equipped, which made our stay comfortable. Try to avoid rooms overlooking the lobby area as the hotel can become noisy in the weekends with many social events taking place, and this includes late at night. Good restaurant, where you can enjoy... More

Magnificent property located a little far away from city centre, but in a nice residental yet business area. Beautiful surroundings by the superb pool (that actually couldn't use because of the weather). Green everywhere, really tropical and relaxing. The front desk staff was not really polite and attending: I asked them to confirm my flight for next day and they... More

I have just returned from a week at this hotel. This was my fourth stay in as many years. The service is outstanding. The front desk is bilingual and is very welcoming and accomodating. The staff knows who you are and what your needs are. The rooms, though a bit faded, are very clean and the beds comfy. There is... More

I must start by saying that Santa Cruz gets more noisy every time I visit with the increase in car ownership, subsequent noise from the constant car alarms and the local cultural necessity to blow their car horns(sometimes connected to the alarm) more or less constantly. The hotel is probably a three star. The people manning the reception are generally... More

This hotel was clean and felt like a professionally-done hotel. It was modern, and the front desk staff spoke English. However, it took me 45 minutes to get a sandwich in their restaurant for lunch. And one of their taxis got lost for over an hour trying to take me downtown, which was frightening because I don't speak Spanish and... More

Have stayed at this hotel several times. It is a nice hotel and the staff are good. Unfortunately, I don't speak much Spanish and find that many of the staff are not fluent English speakers but they are willing to try and understand my limited Spanish so... I give them a lot of credit for that at least! The restaurant... More

Allthough my trip was for business reasons, i managed to rest and enjoy the hotel facilities. Excellent pool! Excellent food at la tranquera. Nice people in the hotel and very helpful, but it was far away from downtown and many other places, but it was a really nice stay! More

Clean nice Hotel- modern with adequate security. Spa never had water in it entire stay but swimming pool was big and clean. Restaurant had nice breakfast and lobby bar had quick service ... rooms clean. More

My dear family and I had a great time while staying at Camino Real in Santa Cruz!! The children were so happy. They were taking part in most of the organized activities and enjoying themselves in the swimming pool. Right after our arrival they met the kids of another family which was staying right beside us and from that moment... More