The hotel was clean and the room appears to have been recently updated with new bathroom, including jet tub. Location was very convenient to highway and downtown Ann Arbor. Staff was friendly and helpful. Would definitely stay here again.
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Thank you for taking the time to share your feedback about the All-new Ann Arbor Regent Hotel & Suites! Yes, all of the rooms have been recently renovated, along with the entire property and all amenities. I am glad you had a chance to enjoy our King Garden Room with the jet tub. Our staff takes great pride in what...
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Very nice hotel. Rooms were clean, staff helpful, sufficient breakfast. Great amenities and convenient to many local attractions. Would stay here again
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Thank you for taking the time to share your experience with us. I am glad to hear you had a great stay and we look forward to you staying with us again.
DeWayne Grann
General Manager
Ann Arbor Regent
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Overall this was a very nice hotel. Breakfast was sufficient and we especially enjoyed the garden area. The room was clean and bed comfortable. We would use this hotel again.
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Thank you for taking the time to share your experience at the Regent. The Courtyard has become a guest favorite and we are glad you enjoyed it as well. We look forward to your return visits.
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I was really excited to stay at the newly renovated Ann Arbor Regent Hotel & Suites, but for reasons beyond my control, I had to try and cancel my trip. I found their cancellation policy to be incredibly frustrating: they will not give any refund whatsoever within 14 days of reservation. I visited Michigan recently and the other hotels only...
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Thank you for your feedback. To clarify our cancellation policy… We do offer a 24 hour cancellation policy throughout the year with the exception of special event dates. With such high demand during special event dates, we need to increase our cancellation policy to 14 days. This ensures guests are not making multiple reservations they don’t intend utilizing. This policy...
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A neat and well maintained property, quiet room tastefully furnished, everything working and in good repair. Spotlessly clean, great bed and pillows with opening windows. Polite and helpful staff. Tasty hot breakfast and free WiFi included, pool, hot tub, gym. Sets the standard for a great hotel!
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It is so nice when a guest takes the time to share with others the many details they appreciated while staying with us. These are the details we pride ourselves on at the Regent, and certainly do set our standards high. We thank you for your feedback and your business, and look forward to hosting you again in the future.
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Stayed here in August because we had to move our daughter out of her old apartment and put here stuff in storage until she was able to move into her new apartment. It was very difficult to find a reservation anywhere in Ann Arbor during this time. It turned out that we were very lucky to get a reservation at...
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Thank you for taking the time to share your experience at The Regent. We are glad to hear that we were able to accommodate your needs, that your stay was comfortable, room and amenities clean, staff was helpful, and you felt our hotel was a good value. These are top priorities for all the Dahlmann Hotels and we will continue...
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If you have died and been resurrected as a soulless zombie, this is the place for you. Situated in a sea of strip malls and exit ramps, with all the charm of your latest colonoscopy, all the character of a pack of juicyfruit, this place can make the most content and cheerful guest want to take the gas pipe. Not...
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We have disputed this review with Trip Advisor. It is our belief that the reviewer has identified the wrong hotel altogether. The Regent is not located in a sea of strip malls. Arborland Mall is located on Washtenaw Ave and is across the street from a hotel, but not the Ann Arbor Regent. Barebones service? Absolutely not the case. Our...
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Stayed at this property on Sept 16 and was impressed by the great customer service offered by all employees I encountered. Rooms and hallways were very neat and extremely clean. The King Bed was one of the best I have ever slept on. Plenty of restaurants/gas-convenience stores nearby. Proximity to Eastern Michigan University a major plus. Highly recommend this property!!
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Thank you for your review and recommendation of The Ann Arbor Regent Hotel. We certainly strive to provide the best in customer service offering a friendly smile, a warm greeting, a clean and comfortable room, and top-of-the-line amenities. We are pleased to hear that you had a chance to experience that first hand. Go Eagles!
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Extremely nice, friendly, accommodating staff, clean and comfortable hotel. The faucet in the shower did not work properly and the desk clerk came up immediately & replaced it. Bathroom toiletries are unusually nice. Breakfast was adequate and very pleasant. The building is light, attractive, recently renovated and sparkles. This is an unusual hotel - it's actually not part of a...
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What a wonderful review of our hotel! Thank you for taking the time to remark on the many positive attributes we pride ourselves on. We strive to provide high-quality products and guest services that result in pleasant, comfortable stays for all of our guests, and will continue to do so. We look forward to hosting you and your family again...
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My room was very spacious and clean and had a pleasant atmosphere. It had one of the most comfortable beds I ever slept on. The whirlpool was great. Acoustic isolation was good. Breakfast was ok, nothing remarkable. I didn't use the swimming pool and I didn't order any room service, so I can't comment on those. The only problem with...
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Thank you for taking the time to review The Ann Arbor Regent. We are pleased to hear that you enjoyed the cleanliness of the hotel, our pillow top mattress, whirlpool, and a quiet night’s stay. The hotel is centrally located in Ann Arbor, MI (not Columbus), just 3.5 miles from downtown Ann Arbor, with easy access to US23 & I94....
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