I recently stayed at the Sheraton Ann Arbor for business. This is one of the nicest non-resort Sheraton's I have ever stayed at. It was recently renovated and it felt very much like a smaller more intimate Westin. Great Gym with brand new machines. The rooms had nice new modern furnishing including Flat Screens. I had a club level room,...
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Dear Waitingforvacation,
Thank you for selecting us and taking time to share your praise and recommendations - I appreciate both a great deal!
Hope to see you back with us soon. Please call on me if I may be of service in the meantime.
Warmly,
Steve-
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Good food, a bar with a great selection (single malts - yay!), and pretty up-to-date rooms with power outlets and all that modern travelers need when away from home.
Was there for a conference, and those rooms are appropriately separated from high-traffic areas so you can have workshops and meetings in peace.
Worth the stay, for sure.
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Dear nitw,
Thanks for staying with us and taking the time to share your experiences with us.
I greatly appreciate the feedback and your endorsement of our efforts!
We hope to serve you again soon - If I may be of service in the meantime, please call on me.
Warm regards,
Steve-
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Quite a snobby hotel...and it's a Sheraton! Service is snobby and unresponsive. Amazingly, this hotel does not provide free upgrades to SPG Platinum and Gold members, although other hotels within the SPG family including St. Regis and Luxury Hotel all have provided me with upgrades in the past. However, the almighty Sheraton cannot provide upgrades.
New renovation was okay, but...
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Dear RNG1008,
Thanks for your business and valuable feedback on your recent experience with us.
I am truly sorry we were unable to offer you an upgrade - it's not that we don't provide them we simply have very limited Club Level availability and we have to accommodate the paid upgrades before we can offer any complimentary. We created an...
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I stayed here before and after renovations- huge difference. The hotel and my room were clean and very nicely done with the decor. It would be nice if they had vending machines on each floor so you don't have to go to the front desk for a soda, but aside from that I have no complaints. If you stay there...
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Dear nikki545,
Thanks for your business, loyalty and kind words about our enhancements - I appreciate all a great deal.
The vending machines for the guest floors will be here very shortly and increased bandwidth is on the way! Hope to serve you again soon. If I may be of service in the meantime, please call on me anytime.
Warmly,...
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Pleasantly surprised by the renovation. The room (King) featured a refrigerator, coffee in room, very comfy bed, bath small but very clean and up to date. Will return without hesitation!
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Dear garyandcarol40,
Thanks for the business and wonderful endorsement! We certainly look forward to having you back with us soon. If I may be of service in the meantime, please call on me personally.
Warm regards,
Steve-
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We stayed at the wonderful Sheraton Ann Arbor Hotel on Friday, January 6th, 2012. The entire hotel was first class. Everything was like brand new. Our room was fantastic! Two VERY comfortable queen beds with big fluffy pillows. The room smelled fresh and clean and was well organized to meet all our needs (and more).
The pool and hot tub...
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Dear Patrick K,
Thanks you for affording us the opportunity to serve you - I'm elated to here how much you enjoyed the experience. I'm very proud of the facilities and my wonderful staff but never tire of hearing praise for their hard work!
We look forward to seeing you again soon - please let me know if I can...
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My wife and I have stayed at this property a few times and have enjoyed each visit very much. The front desk staff is kind and professional, and the hotel has an upscale, modern feel, perhaps due to a renovation. The rooms are average in size, but the amenities are nice and they are nicely decorated in warm earth tones....
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Dear WildeOrton,
Congratulations on your daughter's acceptance to the prestigious University of Michigan! I appreciate your business and kind words about your experiences very much. We look forward to the opportunity to serve you again soon - if I can be of service in any way, please let me know.
GO BLUE!
Steve-
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I've stayed at this hotel twice now and decided to write a review based on both stays.
Overall, this is a very nice hotel. It has been newly renovated, which makes the rooms very clean, nice, and quiet. I'm a starwood preferred guest and so have stayed on the starwood level both times. Rooms are sizable and overall very comfortable,...
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Dear bostondev,
Thanks very much for your repeat business and the kind words overall regarding our recently enhanced facilities. If you're interested, we provide complimentary access to a 30,000 s.f. state of the art fitness center across the street from the hotel. Our front desk agents will be glad to assist you with arrangements.
My apologies for the untypical and...
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The newly-remodeled Sheraton Ann Arbor is great. Friendly staff, excellent restaurant and lounge.
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Dear jacht42:
Thanks you so much for your business and taking the time to share your feedback and satisfaction with our efforts - we appreciate both immensely!
If I may be of service in any way, please call on me.
Hospitably yours,
Steve-
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Great location within walking distance to many offices. The Michigan Flyer bus service has drop off, pick up service at the hotel-excellent alternative to renting a car or paying high cab fare from DTW. The club level offers a nice continental breakfast and happy hour in the evening. Room Service meals were great too.
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Dear tashapVermont:
Thanks very much for staying with us and your kind words - I greatly appreciate your business and the nice endorsement!
Please call on me anytime I can be of service.
Hospitably yours,
Steve-
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