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All 28 Ann Arbor hotels »

Sheraton Ann Arbor Hotel

3.5 of 5
3200 Boardwalk, Ann Arbor, MI 48108 (Formerly Four Points by Sheraton - Ann Arbor)
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Ranked #4 of 28 hotels in Ann Arbor
4.0 of 5 stars 41 Reviews
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41 reviews from our community

    Trip type
Traveller rating
    19
    16
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Date Rating
Waitingforvacation
New York
Contributor
14 reviews
15 helpful votes
4 of 5 stars Reviewed 9 February 2012 NEW

I recently stayed at the Sheraton Ann Arbor for business. This is one of the nicest non-resort Sheraton's I have ever stayed at. It was recently renovated and it felt very much like a smaller more intimate Westin. Great Gym with brand new machines. The rooms had nice new modern furnishing including Flat Screens. I had a club level room,... More

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Steve Smyka, General Manager at Sheraton Ann Arbor Hotel, responded to this review
11 February 2012

Dear Waitingforvacation, Thank you for selecting us and taking time to share your praise and recommendations - I appreciate both a great deal! Hope to see you back with us soon. Please call on me if I may be of service in the meantime. Warmly, Steve- More

nitw
Midwest, United States
Senior Reviewer
7 reviews
3 helpful votes
5 of 5 stars Reviewed 30 January 2012

Good food, a bar with a great selection (single malts - yay!), and pretty up-to-date rooms with power outlets and all that modern travelers need when away from home. Was there for a conference, and those rooms are appropriately separated from high-traffic areas so you can have workshops and meetings in peace. Worth the stay, for sure. More

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Steve Smyka, General Manager at Sheraton Ann Arbor Hotel, responded to this review
1 February 2012

Dear nitw, Thanks for staying with us and taking the time to share your experiences with us. I greatly appreciate the feedback and your endorsement of our efforts! We hope to serve you again soon - If I may be of service in the meantime, please call on me. Warm regards, Steve- More

RNG1008
New York City, New York
Senior Contributor
33 reviews
20 helpful votes
2 of 5 stars Reviewed 29 January 2012

Quite a snobby hotel...and it's a Sheraton! Service is snobby and unresponsive. Amazingly, this hotel does not provide free upgrades to SPG Platinum and Gold members, although other hotels within the SPG family including St. Regis and Luxury Hotel all have provided me with upgrades in the past. However, the almighty Sheraton cannot provide upgrades. New renovation was okay, but... More

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Steve Smyka, General Manager at Sheraton Ann Arbor Hotel, responded to this review
1 February 2012

Dear RNG1008, Thanks for your business and valuable feedback on your recent experience with us. I am truly sorry we were unable to offer you an upgrade - it's not that we don't provide them we simply have very limited Club Level availability and we have to accommodate the paid upgrades before we can offer any complimentary. We created an... More

nikki545
Roseville, California
Contributor
16 reviews
7 helpful votes
5 of 5 stars Reviewed 25 January 2012
1
person found this review helpful

I stayed here before and after renovations- huge difference. The hotel and my room were clean and very nicely done with the decor. It would be nice if they had vending machines on each floor so you don't have to go to the front desk for a soda, but aside from that I have no complaints. If you stay there... More

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Steve Smyka, General Manager at Sheraton Ann Arbor Hotel, responded to this review
26 January 2012

Dear nikki545, Thanks for your business, loyalty and kind words about our enhancements - I appreciate all a great deal. The vending machines for the guest floors will be here very shortly and increased bandwidth is on the way! Hope to serve you again soon. If I may be of service in the meantime, please call on me anytime. Warmly,... More

garyandcarol40
Traverse City, Michigan
1 review
4 of 5 stars Reviewed 20 January 2012

Pleasantly surprised by the renovation. The room (King) featured a refrigerator, coffee in room, very comfy bed, bath small but very clean and up to date. Will return without hesitation! More

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Steve Smyka, General Manager at Sheraton Ann Arbor Hotel, responded to this review
26 January 2012

Dear garyandcarol40, Thanks for the business and wonderful endorsement! We certainly look forward to having you back with us soon. If I may be of service in the meantime, please call on me personally. Warm regards, Steve- More

Patrick K
Rockford, Michigan
2 reviews
5 of 5 stars Reviewed 11 January 2012

We stayed at the wonderful Sheraton Ann Arbor Hotel on Friday, January 6th, 2012. The entire hotel was first class. Everything was like brand new. Our room was fantastic! Two VERY comfortable queen beds with big fluffy pillows. The room smelled fresh and clean and was well organized to meet all our needs (and more). The pool and hot tub... More

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Steve Smyka, General Manager at Sheraton Ann Arbor Hotel, responded to this review
14 January 2012

Dear Patrick K, Thanks you for affording us the opportunity to serve you - I'm elated to here how much you enjoyed the experience. I'm very proud of the facilities and my wonderful staff but never tire of hearing praise for their hard work! We look forward to seeing you again soon - please let me know if I can... More

WildeOrton
Michigan
Senior Reviewer
6 reviews
2 helpful votes
4 of 5 stars Reviewed 11 January 2012

My wife and I have stayed at this property a few times and have enjoyed each visit very much. The front desk staff is kind and professional, and the hotel has an upscale, modern feel, perhaps due to a renovation. The rooms are average in size, but the amenities are nice and they are nicely decorated in warm earth tones.... More

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Steve Smyka, General Manager at Sheraton Ann Arbor Hotel, responded to this review
14 January 2012

Dear WildeOrton, Congratulations on your daughter's acceptance to the prestigious University of Michigan! I appreciate your business and kind words about your experiences very much. We look forward to the opportunity to serve you again soon - if I can be of service in any way, please let me know. GO BLUE! Steve- More

bostondev
Boston, MA
Senior Reviewer
10 reviews
11 helpful votes
4 of 5 stars Reviewed 10 January 2012

I've stayed at this hotel twice now and decided to write a review based on both stays. Overall, this is a very nice hotel. It has been newly renovated, which makes the rooms very clean, nice, and quiet. I'm a starwood preferred guest and so have stayed on the starwood level both times. Rooms are sizable and overall very comfortable,... More

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Steve Smyka, General Manager at Sheraton Ann Arbor Hotel, responded to this review
14 January 2012

Dear bostondev, Thanks very much for your repeat business and the kind words overall regarding our recently enhanced facilities. If you're interested, we provide complimentary access to a 30,000 s.f. state of the art fitness center across the street from the hotel. Our front desk agents will be glad to assist you with arrangements. My apologies for the untypical and... More

jacht42
Senior Reviewer
6 reviews
5 of 5 stars Reviewed 5 January 2012

The newly-remodeled Sheraton Ann Arbor is great. Friendly staff, excellent restaurant and lounge. More

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Steve Smyka, General Manager at Sheraton Ann Arbor Hotel, responded to this review
7 January 2012

Dear jacht42: Thanks you so much for your business and taking the time to share your feedback and satisfaction with our efforts - we appreciate both immensely! If I may be of service in any way, please call on me. Hospitably yours, Steve- More

tashapVermont
Vermont
Contributor
13 reviews
4 helpful votes
5 of 5 stars Reviewed 2 January 2012

Great location within walking distance to many offices. The Michigan Flyer bus service has drop off, pick up service at the hotel-excellent alternative to renting a car or paying high cab fare from DTW. The club level offers a nice continental breakfast and happy hour in the evening. Room Service meals were great too. More

Was this review helpful? Yes
Steve Smyka, General Manager at Sheraton Ann Arbor Hotel, responded to this review
5 January 2012

Dear tashapVermont: Thanks very much for staying with us and your kind words - I greatly appreciate your business and the nice endorsement! Please call on me anytime I can be of service. Hospitably yours, Steve- More

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Sheraton Ann Arbor Hotel Also Known As

  • Sheraton Ann Arbor
  • Four Points Ann Arbor
  • Ann Arbor Sheraton
  • Ann Arbor Four Points
Address: 3200 Boardwalk, Ann Arbor, MI 48108 (Formerly Four Points by Sheraton - Ann Arbor)

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