Safety clearly isn’t a concern while staying at this hotel. Neither is customer satisfaction. My car was STOLEN while staying here. Not only did it take the staff over two hours to review the safety cameras—which they then claimed weren’t even working, but then this situation was never even settled. After the police arrived, all of a sudden the cameras... More

We stayed here last feb. This place is gross, Totaly dirty all the way around. We got one of the hot tub rooms for one night. it was gross. there was dirty socks, underware and a slipper under the bed, but that was nothing. I found used syringe under ther as well. front desk didnt care. I saw this great... More

I checked in on Thanksgiving day and was given a room in the back half of the hotel which is beyond the pool area. The room itself was ok, not very spacious but the room was clean except for some hair that was on the floor in the bathroom which I noticed on Friday morning. As another reviewer had mentioned... More

I normally stay at Candlewood Suites, but they were booked up, so thought I would try this Clarion. I appreciated the reviews that suggested staying in the Business Tower for nicer rooms. I stayed in the Business Tower and the hotel was virtually booked solid. Lots of football traffic and what appeared to be a family reunion. PROS: Room was... More

I am here right now visiting relatives and I am impressed with the hotel. It is a nice clean place and the staff is okay. I would return if I came back to Ann Arbor for a visit. The continental breakfast allows you make a nice crispy waffle with sauce,try it. More

We stayed here for a football weekend. It is very conveniently located to the game and the highway. If you are coming from Chicago (west) this is a much better location than staying on the other side of town by US 23. The facility itself is 2.5 stars. It's an older (run down) motor lodge. But given that, it was... More

I recently stayed at the Clarion Hotel in Ann Arbor for a business conference. It has to be said that the staff at this hotel are wonderful and will go above and beyond to make you happy. I helped coordinate arrangements with Patty Baker, the Director of Sales and Catering, and she was very willing to negotiate and work collaboratively... More

Used points to reserve a suite-style room with a hot tub ... these non-smoking rooms smelled like a smokers' paradise ... found some lighters in a broken sofabed ... dirty sheets and towels ... ants crawling across the floor ... air conditioning didn't work in two of three units -- took 2 hours to repair. Bathroom mirror was cracked. No... More

I stayed here with my boyfriend and we were very excited. As we were pulling in we saw the front desk host smoking outside and she just looked at us and as we walked inside, she didn't come in until she finished her smoke and then proceeded to help us but of course she did not wash her hands. Then... More