We booked 2 rooms for 1 night. Best Western should be ashamed to include this "zero star" dive in its inventory. We paid about $140 per room. Our window looked at a building just a few feet away and it was dark and dank. The bed pillows were lumpy. The room safes do not have locks. It's a small hotel... more

I stayed at this hotel for 2 nights. It was not at all bad, but there are better hotels at cheaper rates. Id recommend the O'Higgins (see review). There are two small problems I found - first, the hotel is on a busy intersection, with constant traffic. And the area is a shade run-down. Second, there's absolutely no outdoor space... more

Staff were great ,spoke little English but tried. I spoke even less spanish. The rooms were clean but hotel needs a redo.lobby was up dated super clean and neat but not the rooms yet. The breakfast included with room had a good variety hot and cold choices buffet style plenty to pick from including fresh fruits and over abundance of... more

The Best Western is located one block from "Main Street" in Vina Del Mar! Not only was the price amazing ($108/night-no tax because the reservation was made in US Dollars), but the staff and free breakfast buffet were terrific. They arranged for a private driver to take us on a tour of Vina and Valparaiso. You negotiate the fee, but... more

When asked such facility (heating), the receptionis in the front desk just "laugh at you" saying there is no heating. I insisted saying that could be impossible once Chile is a country where the winter is hard. He did the same; just "laught". He is not a professional to deal with people. I will never recommend this hotel. more

We stayed here with friends for 2 nights prior to a cruise. There are few hotels in Valparaiso (the port city) but Vina del Mar is a beach resort effectively joined on to Valparaiso and only 10 minutes by taxi or metro train. The Marina del Rey in on a corner block on the main street and about a 10... more

We were touring Chile on vacation and wanted to spend some time near the ocean. We picked Vina over Valparaiso for beach access. We wanted to stay at the Sheraton (lovely property) and had hoped to use starpoints. No room over New Years. Next time. The Best Western hotel is located about a 10-15 minute walk from the Sheraton and... more

The picture on the internet makes it appear as if you are located at a bustling intersection. While the hotel does face a major street and is just a block from the main street in Vina del Mar, it is not a well-kept hotel. The hotel room was in need of re-furbishing, including new carpeting, new bedspreads, etc. Our sheets... more

My wife and I are seniors. We were looking for a hotel near the port at Valparaiso, Chili. We were taking a 15 day cruise on Princess and wanted to spend a day and a half in Vina Del Mar prior to boarding. That was a wise and wonderful choice. Vina Del Mar is terrific. We were really impressed, Vina... more