Me and my family stayed at the habtoor last year June/July for over a week and there were a number off issues at first. 1) we had to wait four hours for our room, we were hot, tired and wanted to rest as we just got off a flight and although we were told we could go to the spa... More

My wife and I along with my in-laws have just returned from a weeks "Hell" in the Habtoor Grand, Dubai. We like to have a good time on holiday but when you are expecting a refined stay in a 5 star resort and spar with great food and service and you have to put up with what we have just... More

We've organised a business meeting in this hotel - what a mistake! They cater to the lowest level of tourism - people who can only afford the last-minute, heavy discounted tour and expect to pay for nothing extra while on premises. Accordingly, the service is dreadful (long wait at check-in, very slow process, you are suppose to prepay for everything... More

Of the 5 nights we stayed here, we are up all night for three of them due to extremely loud disco and private parties being held on the 3rd floor outdoor pool area until 3 am. When I complained to the front desk, all I got was a sarcastic smirk. In addition, our room was filthy, especially the furniture and... More

A lot of people on here have written a bad review for this hotel based on the noise. These are very valid complaints, however, we were in a room that was terribly loud and we rang the front desk who assured us they would move us first thing in the morning. Even offered to move us straight away if we... More

My mother and I arrived on Christmas Eve at 9AM. The receptionist was very helpful and told us we could have breakfast on this day instead of our last day. We later got billed DHR200 for our 'extra' breakfast, despite not having breakfast on boxing day due to an unfortunate Hot Air Balloon ride! The food in the hotel was... More

I booked this last minute and was pleasantly surprised with the quality of this hotel. I have stayed at the jumeirah beach hotel, the one and only royal mirage, as well as al qasr and the fairmont - all in dubai. This hotel in terms of 'room quality' was up there, and in some cases better than the aforementioned hotels.... More

My wife and i booked in at the Habtoor Grand for about 4 nights during the Christmas and New Year period (2011/2012). We have both been to Dubai many times before and have stayed at many of the hotels. Despite the bad reviews, i thought i would try this hotel out for its location and ameneties. The hotel is full... More

Good points; Room was well decorated and clean. It has nice sea view. The Location of the hotel was good (jumeirah beach). Good and rich breakfast. Bad points; Reception service was the worst i have ever seen. Only two receptionist for a big hotel like Habtoor. Rooms were overpriced. Just steak restaurant was good in the hotel, the others were... More