Arrived at the hotel very early just after 6am and was greeted by a very friendly porter.
Was informed of the midday check in but that did not bother me as I already knew the policy and I was quite happy to sit and people watch. Staff behind the counter were polite and very friendly. Everyone entering the foyer (foyer...
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Dear always-I,
Thank you for choosing to stay with us at Jumeira Rotana Dubai and for such a gratifying review.
I am delighted to learn that your stay with us had been a thoroughly enjoyable one and you will come back again to stay in our hotel. Your positive comments will be shared with all the employees of the hotel...
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Good hotel for a business visit. Location is not great. Bathrooms little outdated, but it is clean and comfortable.
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Dear Lynn0416,
Thank you for choosing to stay in Jumeira Rotana on your recent stay to Dubai.
Likewise, thank you for your feedback as it through comments such as yours that we are able to improve our services and facilities.
We do hope to have the pleasure of welcoming you back to Jumeira Rotana Dubai some time in the near...
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Been to Dubai many times and stayed at a variety of hotels. This one was good, functional and clean. 2 things that disappointed me - First was that service was slow. We asked for extra pillows and some ice and had to call about 3 times before we got what we had asked for. Room service however was fast!
Secondly...
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Dear Jena377,
Thank you for choosing to stay at the Jumeira Rotana Dubai.
First and foremost, please accept my sincere apologies for all the inconveniences you experienced during this visit and I assure you that all necessary steps are being taken to ensure none of our guests face a similar situation.
It is our goal to maintain the highest standards...
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Was looking for a reasonably priced hotel for my first stay in Dubai & booked Jumeira Rotana after the travel agent suggested it. If you go to Dubai, make sure you book airport transfer with it - the last thing you want is to drag your bags through desert heat.
Arrived at the hotel very early (about 8am) but still...
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Dear Mr. Frank S.,
Thank you very much for taking the time to review our hotel.
We are pleased to know that you had an enjoyable stay with us and were happy with our services and facilities. Your comments will be shared with all concerned departments.
Thank you once again and we are looking forward of welcoming you back to...
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We stayed at the Jumeira Rotana for two and a half weeks whilst visiting family for Christmas and the New Year and were delighted with the excellent service and the friendly, always smiling staff. Our family live a few kilometres from the hotel and we had no trouble commuting between the two addresses in the very cheap taxis, which the...
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Dear Diana C,
Thank you very much for choosing to stay with us at Jumeira Rotana Dubai and for such a gratifying review.
We are extremely pleased to know that you have enjoyed your stay with us and were happy with our services and facilities especially with the housekeeping service which you have mentioned. Your positive comments will be shared...
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Have stayed here 3 times now, latest being for NYE, we had a fabulous time in the Boston Bar, amazingly not too packed, lovely atmosphere.
The staff here are always smiling as seems to be the case with most Rotana's, we live in Abu Dhabi at one of the Rotana hotel apartments, same applies to staff there so someone has...
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Reviewed 11 April 2011
We had an excellent stay. We arrived at 6am with the intent of either leaving our bags till check in time, or checking in early. The night staff offered us a room at half price and an upgrade so we were able to check in immediately. We were very glad we took the offer and we managed to have a...
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Dear bobatin,
Thank you very much for taking the time to review our hotel.
We are pleased to know that you had an enjoyable stay with us and were happy with our services and facilities. Your comments will be shared with all concerned departments especially the night staff whom you commended.
Thank you once again and we do hope to...
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I have stayed at the Jumeira Rotana sever times on business and can honestly say it has the best staff I have come across. By the 3rd day they all knew my name and remembered it on subsequent visits. They where extremely helpful in every aspect and the hotel has 3 great restaurants and a good pool area. The only...
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Dear caffeinedriven,
Thank you very much for taking the time to review our hotel and for such a nice review.
We are pleased to know that you were happy with our services and facilities and your positive comments will be shared with all the employees of the hotel.
In view of your comments, I am sorry to hear that the...
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This hotel is an excellent example of how the service and staff of a hotel can make or break it's success. Dubai is a grand place full of vast displays of wealth and grandeur. The Jumeira Rotana is by no means the most grand (it's a 4*), but the professionalism, dedication and customer service the staff offer make you forget...
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Dear SophMarc,
Thank you very much for staying with us at Jumeira Rotana Dubai and for such a gratifying review.
Yes indeed, Dubai is a grand place full of vast displays of wealth and grandeur. With so many luxury hotels around us, we are extremely pleased to know that you have enjoyed your stay in our hotel and were happy...
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I know the Jumeira Rotana's restaurants and bars well from my 3 years living nearby. I wanted someone to stay for 2 nights whilst in Dubai to see friends and found a good rate for the Jumeira Rotana on lastminute.com.
I knew that the hotel doesn't offer valet parking but that wasn't an issue as there is plenty of parking...
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Dear JJimBean,
Thank you very much for choosing to stay with us at Jumeira Rotana Dubai and for such a gratifying review.
We are extremely pleased to know that you have enjoyed your stay with us and were happy with our services and facilities. Your positive comments will be shared with all the employees of the hotel.
Also, we would...
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292 Reviews
610 Reviews
610 Reviews
