A cold welcome at reception desk (at 6AM) where my passport was retained (why not a copy instead) ? A standard room with poor maintenance, but quiet place at early morning, and good rest anyway. Breakfast was another story. not enough seats for the guests, so that after I proceed to the small buffet, I found my seat occupied by... More

We stayed here because we got a good deal on a room. I called the previous day for an airport pickup and when we got there...no shuttle. I had to call the hotel and they told me I had no reservation even though the previous day I was confirmed with the room and the pick-up. They told me to take... More

Started badly when there was noone to pick us up at the airport, we paid for a cab and was reimbursed.. room was perfect, clean, bed very comfy, however the shower was broken, they fixed as soon as we complained. dinner in the restuarant was something else, the waitress swore blind that the brown drink she gave us was gin!!!!... More

stayed only for two days even though i feel very comfertable. nice break fast and rooftop swimming pool was really cool with bar aside. room really clean and neat. but the minibar inside room was emply even withouht a bottle of water. 15 dirhams per hour for usage internet was really too much while 3 dirhams perhour available outside hotel. More

Don't even think of staying at this hotel unless you wish to pay a lot of money and expect no service. Firstly the hotel forgets to pick you up at the airport and pretends to know nothing of your booking although you have a confirmation email in your hands. Secondly: On my arrival at the hotel they had the booking... More

When i first chose this hotel, i was quite surprised at the cheap rates and decided to read reviews - read more negativeness then positive reviews, was a little confused, but decided to give it the benefit of doubt and thought i can always move if its really that bad! I'm glad i decided to go to the hotel as... More

We requested Double/King bed, we received 2 twins. They refused to change rooms as the give the worst hotel rooms "run of the mill" rooms for these cheap offers as fillers. The hotel has a Disco Bar which starts at 11 PM after 19 hrs travel, I wanted to sleep but it felt as if I am in the middle... More

I read some bad reviews, but decided to give it the benefit of the doubt and just ask for a room on an upper level to avoid nightclub noise. Bad points: -No key to my room, concierge had to let me in everytime i needed to get in my room for 5 days and nights! -Reception staff rude -Pool bar... More

Bad customer service. Receptionist fighting with all the customers blaming on the booking agency. Manager nowhere to be found. Algae/Fungi in shower. Better/cheaper hotel next door. Bar on 1st floor - loud music from 9.45pm to 3.30 am - will not be able to sleep, the hotel vibrates with the speaker base. More