500 Reviews 
I had not been in Dubai for 10 years since my recent visit and specifically wanted to stay at one of the beach hotels again. I was deliberating between the Sofitel and the Sheraton, and can say that I am pleased that I picked the Sheraton. Whilst the Sofitel may be much newer, grander, and more modern, it cannot rival...
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A lot of the reviews say that this place is dated but it isn't that bad. Some of the decor is not modern but they definitely make up for it with their service and cleanliness. From the reception to the restaurant to the pool staff, all were helpful and smiling. It was comfortable and a pleasant atmosphere.
It is of...
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Dear moshyman,
We are delighted to hear that you had a wonderful stay with us at the Sheraton Jumeirah. It was nice to hear that our service and associates exceeded your expectations. They work exceptionally hard to make every guest feel special.
Thank you so much for staying with us and we hope to see you in the near future....
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This property is probably one of the first international chain to open in Jumeirah Beach. Rooms are quite old style and cannot compare to what we call luxury today. But of course the price is adjusted for that. This hotel is located at the very end of the beach and completely dwarfed by JBR (Jumeirah Beach Residence) behind it. You...
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I have stayed at this hotel few times since 2002, but this time I felt I was not in Dubai but in Russia, which is fine because I like Russia but I don't like the way this hotel treats non-Russians!
First - there are "zero" Indian, Asian TV channels (Almost all TV channels are Russian), there are very few English...
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Dear PareshN,
Thank you for your comments.
We love all nationalities experiencing our location and our TV channels certainly meet our guests’ expectations. As for the internet pricing, we are in line with our competitors and the speed would depend on how much you would be downloading.
Whilst we apologize for the inconvenience you experienced out of the resort, please...
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This Hotel located on the Jumaira Beach in Dubai , 20 minites from the airport in the heart of hundreds of high rise buildings.
It is a great choice for many reasons:
1- A very beautiful beach and swimming pool.
2- A great choice if you are with a family as well as you can walk on the Jumaira Beach...
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Dear nazar091,
Thank you so much for taking the time to write your wonderful comments about your stay at the Sheraton Jumeirah Beach Resort.
It is great to read that you enjoyed the recreation facilities as well as the happening location of the resort. We are looking forward to welcoming you back to our resort whenever you are back in...
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My wife and I stayed at the Sheraton Jumeirah Beach Resort overnight in April 2012. We flew in for a night over the weekend and decided to cash in some SPG points for a free night at the hotel. Although the hotel sits in the shadow of a residential tower construction site, and seems as though it could do with...
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Dear cbellman1830,
Thank you for taking the time to share your comments. I am glad to hear that you have enjoyed the beach and the pool facilities of the resort. Location of the hotel is another thing that many of our guest really enjoy during their stay in Dubai.
We are looking forward to seeing you again at the resort....
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I'll start from saying we are luxury travellers, so Sheraton Jumeirah was under our usual standard, however I'll try to give it a very objective review.
This hotel is definitely not 5 star, 3 stars at best.
We are Starwood Platinum members so we got upgraded to a suite.
Room description: size of the suite was ok (somewhat awkward configuration...
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Dear styleandfashion888,
Thank you for taking the time to leave a review and we appreciate your comments on the Sheraton Jumeirah.
We read your comments regarding your stay with us at the Sheraton Jumeirah. We do take all comments seriously and appreciate all the feedback we can get. We also apologize we fell short of your expectations with the room...
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The staff were very friendly the grounds to the hotel run right to the beach,food was good,rooms are a good size,the location of the hotel is good for shopping, eating out if you want.
Dear BILLY993,
It is wonderful to hear you had a fantastic stay with us.
Thank you so much for your lovely comments which we will be happy to share them with the team.
We look forward to connecting with you again.
Take care!
Dany Dagher
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Although from the outside the Sheraton has not the impressive looks as other hotels, this is THE place to be in Dubai.
BEsides all the friendly people and inhous carrental, and excursion booking possibillities, it has an excellent pool, sun garden and beach.
The service on the pool is very good!.
Rooms are spacecious and clean.
But the biggest pro...
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Dear DennisvdMolen,
Thank you for your valuable feedback. We are really happy that you had an overall fulfilling stay at the resort.
Thank you for choosing our hotel for your stay in Dubai and we hope to see you again!
Warm regards,
Dany Dagher
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This is a significantly disappointing , tired and jaded shadow of a Sheraton lumbering along in the Gotham City-like JBR area of Dubai.The pool is small and dominated by feisty youths throwing balls all over the place.it's small , crowded and the opposite of what you would expect in a 5-star hotel.The food is dire and the service worse and...
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Dear Cambridge2711,
Thank you for your detailed comments. Surprisingly, many of our guests are usually intrigued by the buzzing location and have a lot to experience.
Whilst we sincerely apologize for the overall inconvenience you experienced, please be assured that the comfort and enjoyment of our guests are of utmost importance to us and that your recent experience is not...
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