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JA Jebel Ali Golf Resort, Dubai

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All 452 Dubai hotels

JA Jebel Ali Golf Resort

5.0 of 5
Exit 13, Mina Jebel Ali | PO Box 9255, Dubai, United Arab Emirates
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JA Jebel Ali Golf Resort
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88%
Ranked #22 of 452 hotels in Dubai
4.5 of 5 stars 989 Reviews
Travellers' Choice award winner Travellers' Choice™ 2013 Winner Best Service | Top | Luxury
Most recent review
“UAE at it's best!”
5 of 5 stars Reviewed 18 June 2013
Linda C Durham, England, United Kingdom
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989 reviews from our community

Traveller rating
    694
    183
    65
    30
    17
See reviews for
Families
282
 
Couples
394
 
Solo
27
 
Business
34
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Durham, England, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“UAE at it's best!”
5 of 5 stars Reviewed 18 June 2013 NEW

Having just been to the Palm Tree Court, Jebel Ali Golf Resort for the second time I would most definitely return again! A fabulous hotel set in beautiful grounds teeming with peacocks (not so beautiful at 5.00am!). Having just been refurbished there are now enough swimming pools (for those who don't want to swim in the gorgeously warm sea!) for... More

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Dubai
2 reviews
3 helpful votes 3 helpful votes
“Upsetting”
3 of 5 stars Reviewed 16 June 2013 NEW

I would not stay at this resort again. The main reason is that on our first day there, we took a walk around the grounds and came upon the stables and just next to this their 'animal corner'. This animal corner was basically a mini zoo, but with animals trapped in very small enclosures. A whole lot of goats with... More

Was this review helpful? Yes 1
Fredrik R, General Manager at JA Jebel Ali Golf Resort, responded to this review
18 June 2013

Dear Nicky A, Thank you for sharing your feedback on TripAdvisor following your recent visit to Jebel Ali Golf Resort. I was most disappointed to read your comments with regards to the resorts Animal Corner. Many of our guests enjoy visiting the Animal Corner, and it is often visited by the school classes. It would be my pleasure to accompany... More

Essex
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
“Thoroughly Enjoyable Stay!”
4 of 5 stars Reviewed 15 June 2013 NEW

We have just returned from a lovely 4 night stay at Jebel Ali. It's quite a long way out from the main area of Dubai where all the 'action' is, but that suited us as it was like a little haven of tranquillity in a mad, hectic world! We were upgraded to a lovely sea view room, which was beautiful... More

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Fredrik R, General Manager at JA Jebel Ali Golf Resort, responded to this review
16 June 2013

Dear chelledfh Thank you for sharing your feedback on TripAdvisor following your recent stay at Jebel Ali Golf Resort. I was extremely pleased to read that overall you had an enjoyable stay with us, and that you have decided to visit us again next year. I would like to thank you for your very kind words regarding the resort; its... More

Basra
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Amazing!!!!!”
5 of 5 stars Reviewed 12 June 2013 via mobile

Couldn't find a fault oh couldn't physically eat enough as the food in all restaurant was out of this world, accommodation was 6* all the staff were helpful and courteous above all great hotel good location

Was this review helpful? Yes 1
Fredrik R, General Manager at JA Jebel Ali Golf Resort, responded to this review
13 June 2013

Dear Paul G, Thank you for your sharing your feedback on TripAdvisor following your recent stay at Jebel Ali Golf Resort. I was extremely pleased to read that overall you had an enjoyable stay with us. I would like to thank you for your kind words in relation to the resort; its facilities, as well as the food across all... More

UAE
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
21 helpful votes 21 helpful votes
“Avoid during peak periods”
3 of 5 stars Reviewed 11 June 2013

Being residents of Dubai we chose this hotel because of its location 40km out if the city and its green landscape . The idea was to have a relaxing small break on a public holiday weekend . The hotel was fully occupied leading to the service standards being unacceptable for an Old 5 star hotel , extremely disappointing . At... More

Was this review helpful? Yes 1
See 7 more reviews by Joanne_In_Dubai for Dubai
Fredrik R, General Manager at JA Jebel Ali Golf Resort, responded to this review
13 June 2013

Dear Joanne _in_Dubai, Thank you for sharing your feedback on TripAdvisor following your recent stay at Jebel Ali Golf Resort. I was extremely disappointed to read your feedback with regards to the service that you received at the restaurants, and I would like to sincerely apologies for any frustration and discomfort caused during your dining experience. I would like to... More

tunbridge wells
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Great restaurants spoilt by small details”
4 of 5 stars Reviewed 10 June 2013

This was our third visit in three years and unfortunately we continued to find the same niggles which will probably stop a fourth return. Quite simply this hotel is falling behind other hotels in Dubai which in many areas provide significantly better levels of customer service. Firstly the restaurants are superb with high quality food and excellent service. The range... More

Was this review helpful? Yes 3
Fredrik R, General Manager at JA Jebel Ali Golf Resort, responded to this review
13 June 2013

Dear janeTunbridgeWells, Thank you for sharing your feedback on TripAdvisor following your recent stay at Jebel Ali Golf Resort. As a regular guest to the resort I was pleased to read your review, it was however with great regret that I learnt of your comments, which highlights that you were disappointed with your recent stay with us. I have personally... More

chorley
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“WOW,AMAZING,FAB!!!!”
5 of 5 stars Reviewed 10 June 2013

My husband and i have just returned back from Jebel Ali (we celebrated our silver wedding ann and my birthday) and what a fabulous time we had:)) from the minute we boarded the flight it was 1st class all the way. Checkin at the hotel was quick efficient so we soon had our shorts on checking the place out:) The... More

Was this review helpful? Yes 2
Fredrik R, General Manager at JA Jebel Ali Golf Resort, responded to this review
13 June 2013

Dear kme67, Thank you for sharing your feedback on TripAdvisor following your recent stay at Jebel Ali Golf Resort. I was extremely pleased to know that you had a fabulous time at the resort, and was also happy to know that you celebrated your silver wedding anniversary and your birthday with us! It was pleasure to read your kind words... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Paradise in a concrete jungle”
5 of 5 stars Reviewed 10 June 2013 via mobile

An oasis in a desert that is Jebel Ali. Clean rooms, helpful staff and sumptuous food make this a wonderful resort that I will certainly visit again. However there are a few drawbacks; the breakfast buffet whilst extensive and tasty in served in a room that is probably a bit small especially in busy times. They don't have a back-up... More

Was this review helpful? Yes 1
Fredrik R, General Manager at JA Jebel Ali Golf Resort, responded to this review
13 June 2013

Dear nischal g, Thank you for sharing your feedback on TripAdvisor following your recent stay at Jebel Ali Golf Resort. It was a pleasure to read that you had a wonderful holiday, and I would like to thank you for your kind words in relation to the resort, its facilities, the accommodation as well as the food which you have... More

Dubai, Dubai, United Arab Emirates
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
“Disappointing”
2 of 5 stars Reviewed 9 June 2013

we visited the resort on a public holiday (which may have been a contributing factor). The hotel and amenities felt old and the pool areas were noisy and overcrowded. The staff could not even direct us around the resort effectively so we were wandering around for ages. We had a massage in the spa, I have to say the treatment... More

Was this review helpful? Yes
See 14 more reviews by Rachel T for Dubai
Fredrik R, General Manager at JA Jebel Ali Golf Resort, responded to this review
16 June 2013

Dear Rachel T, Thank you for sharing your feedback on TripAdvisor following your recent experience with Jebel Ali Golf Resort. It is with great disappointment that I read your review, and it is clear that we have failed to meet your expectations in some areas during your recent visit to the resort. It is certainly not our intention to have... More

1 review
1 helpful vote 1 helpful vote
“Bad service-was not even there yet!!!!”
2 of 5 stars Reviewed 7 June 2013 via mobile

Beautiful place from what I hear and see,but when it comes to customer service...no words can describe. I have booked a 2night stay at the hotel and have contacted them just to double check my confirmation (as I booked online). When I called, the guy told me he could not find my booking but he will check and call me... More

Was this review helpful? Yes 1
Fredrik R, General Manager at JA Jebel Ali Golf Resort, responded to this review
13 June 2013

Dear T W, Thank you for sharing your feedback on TripAdvisor following your recent experience whilst dealing with our Reservations team at Jebel Ali Golf Resort. I am extremely disappointed to read that the quality of services you received prior to your arrival was not to your expectations. I can assure you that your feedback is extremely important to allow... More

 
 
JA Jebel Ali Golf Resort
JA Jebel Ali Golf Resort
4.5 of 5 stars 989 reviews
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Hotel Summarization (Beta)

What travellers say

  • “White Orchid” (51)
  • “Very good” (30)
  • “Pool bar” (10)
  • “Palm Tree Court” (10)
  • “First class” (9)
  • “Inclusive package” (7)
  • “Friendly and helpful” (6)
  • “Shuttle buses” (5)
  • “Special mention” (5)
  • “Swimming pool” (5)

What travellers search

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Additional Information about JA Jebel Ali Golf Resort

Address: Exit 13, Mina Jebel Ali | PO Box 9255, Dubai, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Children Activities Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 On the Beach Hotels in Dubai
#19 Family Hotels in Dubai
#21 Luxury Hotels in Dubai
#30 Romantic Hotels in Dubai
#100 Business Hotels in Dubai
Price range (per night): ₹9,425 - ₹29,201
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Situated on the golden shores of the Arabian Gulf, the Jebel Ali Beach Hotel at the award-winning Jebel Ali Golf Resort features 260 standard rooms and suites over 5 floors. In addition to the palm-lined private beach and temperature-controlled swimming pools, the resort also features a 9-hole golf course with golf academy, 80-berth marina, horse riding stables, a variety of different restaurants and bars and The Spa, a purpose-built wellness facility overlooking the beach. ... more   less 
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Also Known As:
Jebel Ali Golf Resort And Spa
Jebel Ali Golf Hotel Dubai
Jebel Ali Golf Hotel
Jebel Ali Hotel
Jebel Ali Hotel Dubai
Jebel Ali Golf Resort
Jebel Ali
Jebel Ali Golf Resort Spa

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JA Jebel Ali Golf Resort
Exit 13, Mina Jebel Ali PO Box 9255
Dubai
United Arab Emirates
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