Well I never thought I would be writing a review on Trip advisor! Unfortunately my recent experience at The Mina A’ Salam has given me the reason to start. I visit Dubai frequently and I have stayed in many of the hotels, I did have a particular soft spot for Jumeirah Group and I have stayed at the Burj Al...
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So, this is our second stay at this hotel, thanks to my wife’s insistence – I wanted to stay elsewhere, but Sinbad’s Kids’ Club won the argument. The hotel (Jumeirah) still cannot meet 5* expectations.
For the positives, please read the other reviews. Here are my gripes:
1. On the first day, we called Service 1 (their fancy name for...
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Reviewed 5 July 2011
The canals in between the hotels were excellent but the boat rides lacked a bit of music-Arabic local music please.the English restaurant The Wharf as usual was surrounded by lager louts playing the quiz games minus the correct answers.if you book half board be clear about which hotels will cover your vouchers.beware the Chinese restaurants.they upgraded us to the villas(...
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Dear Guest,
Greetings from Mina A’ Salam Hotel!
Thank you very much for your email and for posting a review to Trip Advisor with regards to your recent visit to our hotel. We value all guest feedback and appreciate every opportunity to improve our service. I would also like to thank you for your great feedback at The Wharf, half...
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This was the first time I had travelled to Dubai and I came with my finance and future in-laws who had stayed at the Al-Qasr the previous year and they had said the hotel and service was outstanding so as the Mina A Salam is next door in the same group, I expected this was going to be up to...
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Dear Guest,
Greetings from Mina A’ Salam Hotel!
Thank you for posting your review with regards to your recent trip to Mina A Salam on Trip Advisor.
I a very delighted to learn that you are overall impressed with the resort facilities and that you had a wonderful stay with us.
On the outset, I would like to apologize for...
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One word of advice: this hotel is addictive.
You will love the minute you step in, perhaps after a night flight, the immediate care the staff will be taking of your party: a fresh juice and cold towels while you check in will immediately reconcile you with the world. We arrived early and our room was not ready yet. Is...
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Dear Guest,
Greetings from Mina A’ Salam Hotel!
Thank you for taking the time to share your feedback on Tripadvisor following your stay with us.
We were delighted to read that you have been overall impressed with the quality of our hotel and service. Your gracious comments will serve as an added inspiration to consistently maintain the high standards which...
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This is hotel is wonderful from the moment we checked in till we checked out everything was excellent. we stayed for four nights but I wish it could have been longer, We had spent 9 night in the Maldives were the sevice wasn't very good so it was lovely to come to the Mina A'Salam, all the staff were brilliant...
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Dear Guest,
Greetings from Mina A’ Salam Hotel!
I am very pleased to read your positive review from your recent stay with us at Mina A’ Salam. Thank you for taking the time to share your feedback.
I would also like to take this chance to thank you for comparing your experience to other hotels you have stayed in while...
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Situated within the Madinat Jumeirah Village, the Mina A' Salam is simply absolute heaven....enough said!
Must check outs within the complex has to be the Toscana Italian Restaurant, Bar Zar on Saturdays and Tuesdays for the 'Tab' night - 5 drinks for 90 AED -, the terrific atmosphere and a 'must' is the Abra ride throughout the complex and obviously.....the...
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Dear Guest,
Greetings from Mina A’ Salam Hotel!
Thank you for taking the time to post a review of your holiday with us at Mina A’ Salam. I am very pleased to read that you felt that your stay offered excellent value for money and that you thoroughly enjoyed your time.
I do hope we will have the opportunity to...
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I was on work, so the limited time I took out from work, was a treat to be here. Very opulent, very sensous, out of this world luxury. The food is fantastic, the servie is amazing.... one cant complain. My regret is that I was on work and spent just a few hours at night, catching some sleep and could...
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Dear Guest,
Greetings from Mina A’ Salam Hotel!
Thank you for taking the time to share your feedback from your stay with us on Trip Advisor. It is very pleasing to read your positive comments and to learn that you thoroughly enjoyed your holiday even though it was short and had limited time to explore the resort.
I do hope...
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This hotel is everything and more I would go back tommorow if I could I cant fault it if ever you get the chance to go you will not be disappointed its fantastic.
I will never forget I had a wonderful holiday.
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Dear Guest,
Greetings from Mina A’ Salam Hotel!
Thank you for sharing your experience from your recent holiday at Mina A’Salam. I am very pleased to read your review and learn that you enjoyed your time with us. We certainly look forward to welcoming you back next time.
Yours sincerely,
Mahmoud Sakr
General Manager
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Just returned from 4 days at the Mina A'Salem. We booked the Executive Club package and the whole experience was excellent, we could not have asked for more. The staff could not have done enough for us, from the moment we checked in until the moment we left. Our room was overlooking the Burj and to sit on the balcony...
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Dear Guest,
Greetings from Mina A’ Salam Hotel!
Thank you for sharing your positive comments of your holiday with us at Mina A’ Salam. I am very pleased to learn that you are looking forward to returning, having enjoyed your most recent stay with us.
I appreciate you taking the time and also look forward to welcoming you back.
Yours...
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