I took my wife to the Dusit for a night away, I upgraded to a club suite. Arrived at 3pm the hotels checkin time, but had to wait over 2 hours for the room. The staff on the club floor were friendly and did what they could to make the long wait comfortable.
When we eventually got into the room,...
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Dear Stuart H,
Thank you for your recent tripadvisor review. Sorry to read about your disappointment. There is no excuse for a dirty glass flower vase on the table without flowers nor the mildew on the bathroom cubicle. I sincerely apologize for your experience.
Since you stayed on the club floor, we are now checking all 69 rooms to see...
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This was a great big room / apartment that was home to me and my 3 boys on our way to and from the Maldives. It is close to the new metro rail - so easy to get around.
The only complaint that I had - was the fact that the deposite they took when we got there - they...
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Sawasdee Khun Brett,
Thank you for your review. As you found, our apartments are of an ideal size for families and we offer either one or two beds with a kitchen and lounge area for added convenience. Dusit Thani Dubai is ideally located for transport links around Dubai with either the metro or taxi’s. The hotel also offers a free...
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I visited the Dusit Thani Dubai for two nights along with my wife and three years daughter.
I booked a Grand room, upon check-in the room was not ready and we were accommodated in their business lounge, although the Grand room have access to the lounge but kids are not allowed in! I have been to hotels like the Fairmont...
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Dear Mulla,
Thank you for your recent tripadvisor review. Thank you for also choosing to stay at Dusit Thani Dubai. I am sorry your room was not ready on your arrival, but due to very high occupancy over the last 2 weeks, we found it difficult to assign rooms for early arrival guests.
Generally, the club lounge is for guests...
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stayed in dusit club room on a recent stay,highly professional staff and hotel a pleasure
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Sawasdee Khun Anthony
Thank you for taking the time to submit your review. Our Dusit Club rooms do offer added benefits for our guests including access to the Club Lounge, express check in, complimentary airport transfer and complimentary laundry and pressing services.
Your comments on our colleagues is appreciated.
Kind Regards
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Best value for money hotel very good location and warm staff
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Sawasdee Khun Adham1985,
Thank you for taking the time in reviewing Dusit Thani Dubai. As you experienced, we are perfectly located for both the leisure and business traveller. We are situated within Dubai International Financial City, Dubai’s main business district, and across from Dubai Mall with the Burj Khalifa. We are delighted you enjoyed the best in warm Thai hospitality...
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Hotel was very welcome. Staffs are nice and polite. I have stayed 3 nights, everything was perfect. Room was clean and you can have a spa for relaxing your day inside room. Also, I have lunch in Bejarong Restaurant, thai food was really nice, you can touch thai taste, it wasn't so spicy as we think. I will come back...
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Sawasdee Khun Weller99,
We are pleased you enjoyed your stay with us and thank you for taking the time to share your review. As you mention the hotel is in close proximity to Dubai Mall and we do offer a free shuttle service from the hotel. We are glad you were able to experience Benjarong, our signature restaurant. It offers...
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Really enjoyed my stay at the Dusit.
The pool on the roof is a great feature. I've never swam in a pool so high!
The staff where super attentive.
Chocolates on the pillow every night and slippers laid out. Nice touches.
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Sawasdee Khun PurdieParks,
Thank you for your review on your recent stay with us. We are pleased you enjoyed it. Our pool is on our 36th floor and offers undisturbed views of Dubai’s skyline including that of the Burj Khalifa.
Being a Thai hotel we are proud of the connected hospitality we offer and do put great care into the...
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I have stayed in over 25 different hotels in Dubai in past 6 years ranging from Shangrilla to Rotanas and Dusit is best value for your money. A hotel with it's unique signature and Thai hospitality. Close to Burj Khalifah, Dubai Mall and Shaikh Zaid road with easy metro access and lot of cafes and restaurants near by (walk away)....
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Sawasdee Khun SyedRaza,
Thank you for your review of Dusit Thani Dubai. We are pleased that you enjoyed our unique Thai hospitality which you can experience not only from our colleagues but from the little touches across the hotel. As you mention we are in a perfect location for travellers and also offer a free shuttle bus to Dubai Mall...
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We booked this hotel for our group executive, everything from staff to accomodation was excellent. Prior to reservation the staff kept in touch and made sure the person arriving to departure was well taken care off. We recommend this as one of the best hotel for travellers on leisure or business during there stay in Dubai.
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Sawasdee Khun DanishFlqbal,
Thank you for your review regarding your group executive’s stay with us. Thank you also for the recognition of our people who take the time to ensure every guest has an enjoyable stay. Being situated close to Dubai International Financial District and also Dubai Mall we are a very popular hotel for both business trips and leisure...
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Excellent staff, good food, comfortable rooms - wifi is rather slow. Location is good.
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Sawasdee Khun Despo G,
Thank you for your comments on your recent stay at Dusit Thani Dubai. We are glad you enjoyed our Thai hospitality and the location of our hotel. In regards to the problems faced with the WiFi connection I do apologise. We are continually reviewing the service we provide and at times of high occupancy this can...
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