I spent one night here on a business trip on October 17. I had just spent 2 nights in the Crowne Plaza in Abu Dhabi which was excellent, so i had a direct comparison since it's the same Crowne Plaza chain. This one was a major letdown. The only plus is location. Sheikh Zayed is a major artery in Dubai...
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Dear “sotasan”,
Thank you for taking time to write a review about Crowne Plaza Dubai.
We are very saddened to hear of your poor experience during your recent stay with us.
We would be extremely grateful if you can contact us directly at socialmedia@cpdxb.com – this will enable us to make follow up on your comment about cleanliness and room...
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I stayed at the hotel for business. I would rate the gym the best out of all the hotel gyms I've been to. I was able to get a good workout every day. Good variety of new machines and free weighs. The change room and sauna were excellent. I try to stay in shape on my business trips and this...
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Dear kmjr2008,
We are delighted to hear that you had a great time during your stay at Crowne Plaza Dubai and thank you for taking time to write a review about your experience here on Tripadvisor.
We greatly appreciate your comments about our newly renovated Crowne Fitness and in particular comments regarding “ best out of all the hotel gyms”,...
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I stayed in the Crowne Plaza for about 5 weeks in May/June 2011, and overall it was a pretty pleasant experience.
Location-wise, it's smack on Sheikh Zayed Rd and only 5 mins walk from the Metro - very useful. Taxis are easy to get outside of the hotel too, and there's always staff on hand out of the front to...
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Dear Mike,
We would like to thank you for taking time to write this very detailed review of your stay at Crowne Plaza Dubai
We are happy to hear that you enjoyed our location, service, the room, the pool, Sakura restaurant, Harvester’s Pub, Zinc Nightclub & Trader Vic’s. You may want to visit Al Fresco Italian restaurant, Wagamama and Oscar’s...
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Big, busy but great location for getting around. Lastminute.com secret hotel so very cheap, bed room was a bit smelly, i would normally have had them chance my room but could not be bothered on this occasion. Im a member of priority club but think when you book via another agent you get no treats, so whats the point! Room...
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Dear Charlie,
Thank you for taking the time to post a review about Crowne Plaza Dubai and for choosing our hotel as your Dubai destination.
Thank you for your comments about the room, service and the pool
We welcome any constructive feedback as this enables us to address any flaws as we strive to continually improve our products and services...
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The hotel is right in the middle of the business district with lots of restaurants/ fast foods in the area. I like the idea that is it near to the train station as well. You can see few chinese prostitutes around the area, just outside of the hotel. We also took their free shuttle bus to Emirates Mall. On the...
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Dear Michelle,
We would like to thank you for the time in writing your recent stay with Crowne Plaza Dubai here on Tripadvisor.
Thank you for giving us top scores on location, sleep quality & service.
As you have pointed out, Crowne Plaza Dubai is centrally located and facilitates services in its immediate surroundings making us ideal for business, as...
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I stayed at this hotel for a couple of days. I must say that I was a little bit disappointed. The rooms cost quite a lot. They are clean and so but need some uplifting.
The most disappointing about this hotel is the breakfast. Except for some dry Liba bread they did not have any other breads to offer. The...
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Dear Ahmed,
Thank you for taking the time to write about your stay at Crowne Plaza Dubai.
We are sorry to hear that we didn’t meet your expectations.
Your feedback about the room the breakfast, staff and overall will not go unnoticed and will be shared with the management & staff.
At Crowne Plaza Dubai, we are continuously upgrading our...
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I've now stayed at this property at least 4 times. I certainly like the location, very handy for the Metro just a few minutes walk from the hotel. The rooms are very clean and have all of the required facilities. Looking a bit dated now, however still good for the price. I'm in the top tier member of the priorityclub...
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Dear Valued Guest,
We would like to thank you for taking the time to write a review of your stay at Crowne Plaza Dubai. Thank you for giving us top scores on location, cleanliness & service.
We are sorry to hear that you feel you weren’t given recognition. We give value to all our guests. Your feedback & comments will...
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Not up to Crowne Plaza standards. Where shall I start? Tired and dated. Tiny bathroom with less than a metre between toilet an sink. Dirty iron, then replacement had wrong plug for sockets. Adapter that they then supplied broke. Shoe shine service? Rang down to request and was sent 5 shoe sponges to do it myself. Bare wires sticking out...
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Dear Valued Guest,
Thank you very much for taking the time to write a review of your experience with Crowne Plaza Dubai.
We greatly appreciate you taking the time to bring this matter to our attention. We apologized for any unpleasant experience you had while you stayed with us.
We take all feedback seriously, and sincerely regret that we did...
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Dubai is a beautiful city yet very crowded, specially during international festivals/conferences/exhibitions. Part of my job was to exhibit at GITEX and I must admit that Crowne Plaza has been the best choice.
The hotel is a walking distance from GITEX and after a long hard day what you could probably need is a good/warm smile, well air-conditioned place, clean...
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Dear Valued Guest,
It is very pleasing to learn that you found Crowne Plaza Dubai as “the best choice” during your recent stay at Dubai and thank you for posting a very wonderful review here on Tripadvisor.
We are happy that you gave us top scores on value, sleep quality, cleanliness, service and an overall PERFECT score.
It was great...
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I stayed here for 2 nights with my husband who was in Dubai on business. Although the hotel is a bit dated it was still comfortable and for the price we had the room for we could not complain. The location of this hotel is fantastic, just a short taxi ride to the impressive Dubai Mall which is next to...
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Dear Valued Guest,
We are happy to hear that you enjoyed your stay at Crowne Plaza Dubai and would like to thank you for taking time to write about your experience here on Tripadvisor.
Thank you for giving us top score on value.
We are glad to hear your comments about the hotel’s location, room, pool and the restaurants. Your...
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