As some other reviews suggest, it's a great luxurious building compined with unattentive staff who make you feel unwelcome. Check in took forever because i didn't get them a printed copy of my booking which i never did for five years (although they have my reservation in the system!). The next morning, they refused to provide the included breakfast which...
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Thank you very much for choosing to stay at Qasr Al Sharq, Jeddah and for taking the time to write us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards.
It is with great regret and concern when I received your complaint detailing how unhappy you are with the service and...
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Dream hotel, interior work is very rich , you need to select the timing to get the best rate
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Thank You very much for sharing your positive impression of Qasr Al Sharq which is much appreciated.
At Qasr Al Sharq, we always feature a suitable, seasonable promotional offer. Although conditions apply, these offers are available when booking on-line or via our reservations center.
Again, thank you for writing!
Wolfgang Maier
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One of the most opulent hotel palaces that have ever been built and certainly appealing to oriental tastes. In spite of the grandezza, there is no feeling of public space inside. One does feel a bit squeezed. Service is a weak for a top luxury hotel. As is typical in Saudi, there are hardly any outside facilities (swimming/bar/restaurant).
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As soon as we set foot in the hotel it was one problem after another. Although I did everything possible to avoid such faults but who was I kidding.
Objective:
The place seriously lacks hospitality (service and courtesy), far from being the cleanest, unorganised, and unprofessional.
Subjective:
My wife and I spent our very first night together at this miserable...
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I have stayed at Qasr Al Sharq actually 2 years ago on a short trip to jeddah...
The hotel is such a luxury in all the areas from the public spaces to the amazing room which is huge with the finest amenities you can ask for in any hotel....
BUT the problem is lack of service or lets say the...
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Thank you for your most positive comments relating to the quality of accomodations, the amenities and the overall luxury you experienced during your recent stay at Qasr Al Sharq which are most appreciated!
Regarding your observations of the "quiet lobby & public areas" please remember this property is a residential "Palace" merely featuring 38 units and aimed at providing the...
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Oh my, the level of finish is a wealthy potentate's dream. Gold leaf , Italian that, French this totally totally wonderful and honestly Arabic.
I can not fault anything on the room which was a total dream, maybe a bigger flat screen to compensate for the Huge room.
Bathroom perfect, a dream, a private spa.
Parking easy and free.
2...
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This proprty is the only 7 star propertly in Saudi Arabia and one of the few in the whole world. It is amazing with both european and Islamic architecture. Its suites are the biggest in the world starting from 200 sq metres and include jacusi,gym, and state of the art ecquipment. You geta 24 hours butler dedicated soley for you....
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