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Hilton Alexandria Green Plaza Hotel, Alexandria

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Hilton Alexandria Green Plaza

5.0 of 5
14th of May Bridge Road | Smouha, Alexandria 21615, Egypt
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Hilton Alexandria Green Plaza
84 traveller photos
Ranked #4 of 34 hotels in Alexandria
4.0 of 5 stars 189 Reviews
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189 reviews from our community

Traveller rating
    62
    71
    27
    22
    7
See reviews for
Families
34
 
Couples
29
 
Solo
21
 
Business
82
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Dubai
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“nothing special, not to recommend for relaxing holidays”
4 of 5 stars Reviewed 21 May 2013 NEW

Business hotel purely, very nice staff and service, but location in the shopping mall is not allowing this hotel to qualify as family/relax one.....however overall expirience (including traffic mess) is good to very good. Dont buy club room, it gives you nothing - internet is extra paid, food served as hot snack is joke....only good thing is free wine (Egyptian... More

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Nevinehaggar, Guest Relations Manager at Hilton Alexandria Green Plaza, responded to this review
21 May 2013

Dear Guest Thank you very much for choosing to stay at Hilton Alexandria Green Plaza and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. It is always good to receive your feedback. Many thanks for taking the time to advise us. We... More

Muscat, Oman
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Middle of Chaos!”
4 of 5 stars Reviewed 7 May 2013

This unlike the other hiltons I have been in right inside a shopping mall ! The usual Hilton services and luxury is provided. However to reach the pool, a mile long walk is required through the corridors.since I was on a business trip there was not time to hang around the hotel. Would recommend it to business travellers as there... More

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See 4 more reviews by Vishnu N for Alexandria
Nevinehaggar, Guest Relations Manager at Hilton Alexandria Green Plaza, responded to this review
9 May 2013

Dear Guest Thank you very much for choosing to stay at Hilton Alexandria Green Plaza. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. I would like to apologize for the inconvenience caused During your stay with us. Please rest assured that each point has been investigated so that these situations... More

2 reviews
“Hospitality and very good location”
5 of 5 stars Reviewed 3 May 2013

The great hospitality you find from the staff was a key for relaxing and have fun with my stay. Although you are in Alexandria, so you may prefer to have a sea view hotel, but this hotel is inside Green Plaza mall with different shops, coffee shops and dinning places + Cinema for entertainment.

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Nevinehaggar, Guest Relations Manager at Hilton Alexandria Green Plaza, responded to this review
4 May 2013

Dear Guest, Thank you very much for choosing to stay at Hilton Alexandria Green Plaza and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. It is always good to receive your feedback. Many thanks for taking the time to advise us. We... More

Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Very nice location and very helpful staff.”
5 of 5 stars Reviewed 27 April 2013 via mobile

The staff is wonderful and very helpful. The hotel is near by everything. I recommend the hotel for others. The open shopping male is very nice, it clean and safe, a lot of different shops, cafes and dinning areas.

Was this review helpful? Yes
See 3 more reviews by Ilovesumi for Alexandria
Nevinehaggar, Guest Relations Manager at Hilton Alexandria Green Plaza, responded to this review
28 April 2013

Dear Guest, Thank you very much for choosing to stay at Hilton Alexandria Green Plaza and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. It is always good to receive your feedback. Many thanks for taking the time to advise us. We... More

Dubai, United Arab Emirates
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“15 mins to check out at 4 am”
2 of 5 stars Reviewed 27 April 2013

It took the hotel 15 minutes to check me out - at 4 am. There were no one else waiting either! Earlier during the stay I had requested for tea at 3 am and guess what was the advise recd from room service? "Sir there is a coffee maker in your room - you could make it your self? ".... More

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Nevinehaggar, Guest Relations Manager at Hilton Alexandria Green Plaza, responded to this review
28 April 2013

Dear Guest, Thank you very much for choosing to stay at Hilton Alexandria Green Plaza. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. I would like to apologize for the inconvenience caused During your stay with us. Please rest assured that each point has been investigated so that these situations... More

Cairo, Egypt
1 review
“Welcoming pampering atmosphere”
5 of 5 stars Reviewed 26 April 2013 via mobile

Number 1 in this hotel is the people's hospitality and welcoming atmosphere makes you feel at home. Every thing is just as per standard, food cleanliness, service and everything. The new pool is really big with all its services with a high level where nothing blocks your sun, and the location is nice in the middle of a shopping center... More

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Nevinehaggar, Guest Relations Manager at Hilton Alexandria Green Plaza, responded to this review
27 April 2013

Dear Guest, Thank you very much for choosing to stay at Hilton Alexandria Green Plaza and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. It is always good to receive your feedback. Many thanks for taking the time to advise us. We... More

Cairo, Al Qahirah, Egypt
1 review
“A quick trip to Alexandria”
5 of 5 stars Reviewed 14 April 2013

One night stay with my wife and two kids , was served as the best it could be.good rate. Extra bed free of charge, breakfast is great. Every one in the hotel was very helpfull,the hotel is in the center of a shopping area. The pool was very nice and clean and the food was excellent

Was this review helpful? Yes
Nevinehaggar, Guest Relations Manager at Hilton Alexandria Green Plaza, responded to this review
15 April 2013

Dear Guest Thank you very much for choosing to stay at Hilton Alexandria Green Plaza and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. It is always good to receive your feedback. Many thanks for taking the time to advise us. We... More

Rome, Italy
Top Contributor
105 reviews 105 reviews
39 hotel reviews
Reviews in 50 cities Reviews in 50 cities
46 helpful votes 46 helpful votes
“Price too high for the quality offered”
2 of 5 stars Reviewed 11 April 2013

Price too high for the quality offered, breakfast not excellent as I was expecting from a Hilton standard. The large room neither justify the cost, cleaning staff also bothering guests. I don't reccommend. Swimming pools are outside and cannot be used during winter season.

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See 2 more reviews by A-Ego for Alexandria
Nevinehaggar, Guest Relations Manager at Hilton Alexandria Green Plaza, responded to this review
13 April 2013

Dear Guest, Thank you very much for choosing to stay at Hilton Alexandria Green Plaza and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. It is always good to receive your feedback. Many thanks for taking the time to advise us. We... More

Sudbury
Senior Contributor
46 reviews 46 reviews
15 hotel reviews
Reviews in 27 cities Reviews in 27 cities
18 helpful votes 18 helpful votes
“At the Mall”
3 of 5 stars Reviewed 10 April 2013

This is a massive property, set up for business travellers and conferences. However it is attached to a high end shopping centre. Breakfast buffet has a large selection of items, hot and cold, european and egyptian. Dinner buffet was very well done too. Other restaurants are not buffet, but we didnt try them. Wi Fi is additional but does work... More

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See 3 more reviews by physiomom for Alexandria
Nevinehaggar, Guest Relations Manager at Hilton Alexandria Green Plaza, responded to this review
12 April 2013

Dear Guest, Thank you very much for choosing to stay at Hilton Alexandria Green Plaza and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. It is always good to receive your feedback. Many thanks for taking the time to advise us. We... More

Mexico
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“Nothing exeptional!”
3 of 5 stars Reviewed 9 April 2013

Slow check in and out. Friendly staff. The rooms are big enough but to be a five stars hotel is not enough. The rooms are very noisy because the hotel is above a shopping center, you can not sleep early, is impossible! The room has a flat screen but you can not find any printed channels guide, you need to... More

Was this review helpful? Yes
Nevinehaggar, Guest Relations Manager at Hilton Alexandria Green Plaza, responded to this review
12 April 2013

Dear Guest, Thank you very much for choosing to stay at Hilton Alexandria Green Plaza and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. It is always good to receive your feedback. Many thanks for taking the time to advise us. We... More

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Additional Information about Hilton Alexandria Green Plaza

Also Known As:
Hilton Alexandria Green Plaza Hotel
Hilton Alexandria Green Plaza Hotel Alexandria
Hilton Alexandria
Hilton International Alexandria
Alexandria Hilton
Address: 14th of May Bridge Road | Smouha, Alexandria 21615, Egypt
Phone Number:
Region: Egypt > Alexandria Governorate > Alexandria
Amenities:
Business Centre Fitness Centre Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotels in Alexandria
#4 Business Hotels in Alexandria
#6 Family Hotels in Alexandria
Price range (per night): INR6,273 - 11,226
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Shop until you drop at the Hilton Alexandria Green Plaza hotel in the Green Plaza Mall, with 370 shops, a cinema and a Fun Castle. Do business in the largest conference room in Alexandria or the Executive Lounge, just 10 minutes from the airport. Relax later in the pool, or sample the 6 bars and restaurants Property Highlights- Executive Floor and Lounge - Largest ballroom in the city - Outdoor swimming pool with cabanas. ... more   less 
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Hilton Alexandria Green Plaza
14th of May Bridge Road Smouha
Alexandria 21615
Egypt
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