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Sheraton Hotel Montazah

5.0 of 5
El Corniche Road, Alexandria, Egypt
Hotel amenities
Ranked #8 of 31 hotels in Alexandria
3.5 of 5 stars 155 Reviews
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155 reviews from our community

What travellers say about this hotel
  • Private beach(9)
  • Best thing(3)
  • Ocean views(3)
  • Very helpful(3)
Traveller rating
    40
    47
    35
    22
    11
Only show reviews for Family (28) | Couples (48) | Business (26)
Date Rating
World T
Posted by an Accorhotels.com traveller
Calgary
Contributor
17 reviews
1 helpful vote
1 of 5 stars Reviewed 8 February 2012 NEW

I stayed with my group student there , management at front office were ill-mannered and not organized , rooms are so so small , Breakfast staff were nice, few of them were nasty and not helpful ,talking to each others more than serving clients... The hotel lobby is tinny crammed with bags and guests, lots of locals in noisy meeting... More

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larefaat
Cairo
Reviewer
4 reviews
4 of 5 stars Reviewed 3 February 2012

My husband and i decided to spend the new year's weekend at our favorite city Alexandria, we decided to stay at sheraton montazah, and it was such a good decision, hotel is very nice, the lobby is very old though, needs to be renovated or something. But the room we got in 3rd floor was very clean and cozy with... More

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Montazah00438, General Manager at Sheraton Hotel Montazah, responded to this review
12 February 2012

I was very pleased to learn how much you enjoyed your stay with us and I would like to thank you for letting me know how impressed you were with the service you received. Your kind comments are very much appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. I have brought... More

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travellinfella
Kuala Lumpur
Contributor
12 reviews
2 helpful votes
4 of 5 stars Reviewed 20 January 2012

good choice of hotel.rooms slightly small, but nice views, efficient operation, nice breakfast bar More

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nanou j
London, United Kingdom
1 review
5 of 5 stars Reviewed 17 January 2012

i stayed at sheraton montazah for a couple ofdays .weather was very bad ,we stayed most of the time in the lobby . we were pampered by the staff with their smiling faces . and as a golden spg member we vhave been upgraded to a deluxe corner room overlooking the mediteranian , with top welcoming amenities .it was really... More

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Memorabl
1 review
5 of 5 stars Reviewed 15 January 2012

I am recommending Sheraton Montazah as a very comfortable hotel to stay . Staff very warm , helpfull and make u feel like a king .arrival experience was amaising and as a starwood preferred member , benefits and services were exceeding my expectation . Room was tiny but very clean . and has an amaising view.Breakfast buffet was very tasty.... More

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Munni M
London, United Kingdom
Reviewer
5 reviews
1 helpful vote
2 of 5 stars Reviewed 4 January 2012

We found that the rooms were extremely uncomfortable,unclean,very very conjested no space to move around the room. The views we had were beautiful and the staff were friendly that's the only good thing i can say about the hotel. We had bugs in our room we had disturbing sleep because we were bitten all the time. Vegetarian food was very... More

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Montazah00438, General Manager at Sheraton Hotel Montazah, responded to this review
11 January 2012

Greetings from Alexandria ... I would like to thank you for choosing the Sheraton Montazah Hotel for your esteemed stay in Alexandria and for taking the time to post your feedback concerning your experience at our hotel. I have personally reviewed your feedback and do apologize for any unintentional inconvenience or frustration this experience may have caused you. Would very... More

Ivana_CD
Bangalore, India
Senior Reviewer
7 reviews
5 helpful votes
2 of 5 stars Reviewed 19 December 2011

The service and class that Sheraton is generally associated with, I had a very different image until we checked in. We were thankfully there for just a night , and even though the hotel location is good and the room was sea facing (a decent view) - the room per se was the most disappointing by far during our stay... More

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Montazah00438, General Manager at Sheraton Hotel Montazah, responded to this review
11 January 2012

Greetings from Sheraton Montazah Hotel ... Thank you for posting your nice comments concerning our hotel's location and view. On the other hand, we do regret that your stay with us was not up to your expectations, assuring you that all comments noted have been seriously considered. Once again thank you for your time to provide your feedback. Looking forward... More

omaq_doc
Cairo, Egypt
Reviewer
3 reviews
2 helpful votes
4 of 5 stars Reviewed 14 December 2011

Actually I,am deeply in love with this city "Alexandria" and this hotel which fulfills all my needs:the mediterranian sea view,the muntaza palace view,the corniche ,where I and my family,every night sit on a cafe to drink the alex special "zarda tea" with mint,and its location,near to markets shops and fish restaurants.The "Great"staff hospitality, the respectifull restaurant,s cheff and the delicious... More

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Montazah00438, General Manager at Sheraton Hotel Montazah, responded to this review
11 January 2012

Greetings from Sunny Alexandria ... I sieze this opportunity to express my sincere thanks and appreciation for choosing the Sheraton Montazah Hotel for your esteemed stay in Alexandria and for the wonderful comments posted with regards to your recent stay with us. It was really our pleasure hosting you and will always be. We do look forward to welcoming you... More

Nancyneel
Dubai, UAE
2 reviews
5 of 5 stars Reviewed 13 December 2011

located in the most convienient area in Alexandria with the most reasonable prices. very comfortable beds and lovely view specially @ morning. very friendly and amazingly helpful staff specially those who work in Front desk. Sheraton is my first choice whenever i am in Alexandria because simply I feel @ home away from home. More

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Montazah00438, General Manager at Sheraton Hotel Montazah, responded to this review
11 January 2012

Dear Ms. Nancy Neel, I do very much appreciate your nice comments noted during your recent stay with us, assuring you that all comments have been conveyed to our front desk staff and to our Management team as well. It was really our pleasure hosting you, and do look forward to welcoming you again soon at the Sheraton Montazah Hotel.... More

JLiss
USA and South Africa
Senior Contributor
28 reviews
24 helpful votes
4 of 5 stars Reviewed 11 December 2011

A very nice hotel on a busy road overlooking the sea and palace park. What a relief (after Cairo and Port Said) to be in what seems like a nicer city, and a wonderfully clean hotel! US standards are in evidence here, with comfortable beds, clean floors and bathrooms (first time in a week in Eygpt!), TV with several channels... More

Was this review helpful? Yes
Montazah00438, General Manager at Sheraton Hotel Montazah, responded to this review
12 December 2011

First of all I would like to extend my personal thanks and appreciation for choosing the Sheraton Montazah Hotel for your esteemed stay in Alexandria, it was really our pleasure too. In the meantime I do very much appreciate your nice comments noted with regards to your stay and for the very wonderful description concerning our hotel, facilities, view, etc...... More

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Sheraton Hotel Montazah Also Known As

  • Sheraton Hotel Alexandria
  • Sheraton Alexandria
  • Alexandria Sheraton
Address: El Corniche Road, Alexandria, Egypt

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Sheraton Hotel Montazah
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