front desk very variable, mostly rude and off handish, had 2 separate reservations which they wouldnt link, also wouldnt give back passport til i paid, i offered to pay up front as is the custom in such soviet hotels but they refused, and kept passport anyway they also called me at midnight to pay for second reservation because the power... More

It's such a shame that this hotel has a prime position because it is completly wasted by sub-standard facilities and the rudest staff I have ever come across. I understand that Bulgarians may have a different 'way' to other cultures but the way my friends and I were spoken to by the receptionist was completly disgusting! I had reserved a... More

A OK old communist hotel in the main pedestrian street in beautiful Varna. Very large room, I prefer smaller rooms to make it more cosy. Not so nice bed. Bathroom ok. Large restaurant on top flor was totaly empty, only staff there. Even the bar had no people. More

We arrived on the morning train and were told we would have to wait until 1230 to get a room. Once room was available, when we got to it--it was dirty--had not been cleaned. Told the receptionist who did not believe us and sent a guard up to the room tho check. Only then did they give another room. Food... More

The hotel location is right in the heart of Varna. It's the tallest building and the view from the restaurant is excellent. Our room was very large - one of the biggest I've stayed in but there was little in it. Some basic furniture and rock hard mattresses and pillows. TV was OK, quite a lot of channels but the... More

Hotel has a great location and view but it is not everything. I have been there last week for 7 days and I am very disappointed. Hotel has 14 levels but only on the level 4 and 6 you can find new refurbished rooms. All the rest rooms are like from the last century with big smell of cigarettes. Second... More

This hotel is the ideal place to stay in when visiting Varna at anytime of the year. It is just at the centre of everything and no problems at all. Two of the girls at reception could improve on their manners especially when they switch speaking to bulgarian infront of you and you know it and feel it that they... More

I stayed at this hotel in August 2006 during the high season. Reception was fast and efficient and very nice. I was in a renovated double room. It was very nice and clean but nothing too special except the view. The view was awesome!!! I forgot what floor I was on but it was high and it was great. I... More

don't go!!! we were there from 8/10/06 till 12/10/06. I was impressed from the rooms picturs and I order 2 standart rooms. the rooms were ugly, smelly and discusting. I even wasn't put my dog in those rooms. offcorse we pay extra money and we upgrade to the better rooms (like in the pictures). if i was known from the... More