If you decide to stay here, keep in mind that you are paying extra for location (center of the city) and security (there is a UN compound adjacent to the hotel). Besides Albanian, most of the staff can speak either English or German. The hotel overlooks the city and is very conveniently located. There is a decent restaurant / bar... More

I went to Pristina on a two-day business trip and checked-in at Grand Hotel, which I booked mainly because of its central lacation. My advise, especially to women travelling alone there, is never to book this hotel because the risk is that you could be exposed to sexual harassment by the reception manager as it happend to me when I... More

This hotel is an extremely dated 60/70s relic. Dark and gloomy though it is, its the only 'Grand' type of hotel in Pristina so a case of Like It or Lump It! Its definitely not a 5 star establishment but I dont think there are ANY 5 star hotels in Pristina. In fact there weren't many hotels at all apart... More

I arrived was around 2pm and when to the reception and requested them to exchange a £20 note, they told me they don't do exchange, i told them i need to pay the taxi, can you keep the £20 and give 20 Euros and later after i do the exchange i will give the money back, but nothing. One i... More

Awful hotel - Never go there! Its more a ruin than a Grand hotel - The price is much to high, dust everywhere, dirty carpets in the hotel corridor, the door of our room didn't close properly, the window was so dirty - you couldnt see the city outside, also it was not possible to close the window - and... More

Stayed one night at his so-called five star hotel in the centre of Pristina and checked out the next morning. The floor of my room had not been cleaned, the toilet was broken and wouldn't flush, there was smelly grey water in the unplugged fridge, and the window catch was broken and it wouldn't shut.

hotel is shocking especially at 70 eur its about hostel standard not even that, had no hot water the one night (luckily that was all ) i stayed stained carpets (beyond belief) holes in the walls, broken doors, broken taps, odd smells, floor that moves as you stand on it , was afraid to use the lifts, words really fail... More

toilet was dirty, no airconditioning, fan not strong enough to cool room. all sockets came out of the walls. Very friendly help at reception, spoke immaculate english and all advise and directions were correct and helpful. Breakfats quite ok

I don't mind the hotel is like 70ties pure. But I mind the ugly, dirty, small, smelly bathroom with broken toilet. I mind dirty windows you can't see through. I mind broken TV. I mind dirty floor. I mind poor light conditions. And I mind having breakfast coffee/juice in a dirty cup.