The hotel is newer and clean. The staff was fairly friendly but the beds were very uncomfortable. Felt like I was sleeping on a board. More

My boyfriend and I stayed at this hotel for a few weeks on and off during the summer of 2011. We were in transition from relocating to Alexandria at the time. I have never met a friendlier staff. Everyone was so sweet and helpful. The hotel provided a variety of different breakfast options daily. The rooms were cute too. We... More

I have been staying here during the week for almost two years. The whole staff has been great. The rooms are always clean and the entire hotel and grounds are well kept. I would recommend this hotel to anyone. More

I have stayed at this hotel for a year and half. I could have stayed at any hotel in town, but why. The Holiday Inn Express is clean, friendly employees and a great location. If you stay in a hotel for a year and half you are going to have problems. The staff was on top of the problem and... More

While in my hometown (of all places), we had to stay at a hotel so naturally we chose a Holiday Inn. It's our first choice when traveling. This hotel was horrible. It was not updated and the customer service was horrible. After the front desk staff finished visiting with the 10 or so friends who were hanging around, eating cookies,... More

I'm a Marriott customer by and large, but HI has really cleaned up nice over the last few years. So I use the chain as my fallback property when my primary chain isn't available. Lots of parking, pool too. Nice clean rooms. Free breakfast. More

Front desk person was not a bit friendly, most places I stay I'm immediately welcomed as a platnum or elite member of there chain. I was not acknowledged as such a member. The rate I was given was not affected after asking about a AAA or ARRP discount. The rate I thought was about $30 to $40 more than I... More

After a visit to Rosedown Plantation (great) north of Baton Rouge we chose Alexandria as a one night stop on our turn north from our southern tour. I saw a billboard for this HIE took the exit and frontage road and located without a problem. Priority Club check in was a breeze. The room met our expectations clean, spacious etc.... More

We had a recent death in our family and we made last min reservations at the HEI Alexandra La. on our way to Fl. Because I have stayed at this hotel in the recent past for several days, I decided to book the Holiday Inn Express again. We booked a non-smoking two bed room for Jan 26 late arrival. When... More