If I were to guess why the hotel's staff was so poor, I would say it wasn't likly they had ever been a guest of a Hotel in their lives. The Westin did an extremely poor job of training their staff here. The food preparation was nasty, the lobby staff was clueless, the bar staff didn't know how to mix... More

I'm staying in the Westin playa Bonita. Room service lasted 2 hours to get to the room. Service is really bad. Restaurants menu are lame. It's such a shame!!!

Hey there, Im superdave, and I have just finished my second stay at the Westin in Playa Bonita, I came back to Panama and i just had to come back to this hotel because of how great the staff and service is!! First on foremost I have beeen to many resorts, and this one is by far the best experience... More

Beautifull hotel and for the most part very empty while I was there. The service was great at the buffet and they always made sure my drinks were topped off. The food was good and always different each night. The hotel is beautifull and the rooms are nice with great beds. The bugs by the pool were insistent even with... More

I visited this hotel to assist a recent congress. Room was super nice, spacious, and service was very good. Particulary I liked the big windows, almost wall to wall, but unfortunatly didn't like the view, "Garden view", there is a big bus parking lot, just behind the hotel, that messes the background. If you can try the ocean or beach... More

We thought we were going to a 5 star all inclusive resort with 6 restaurants, room service,mini-bar premium drinks and a beautiful resort. When we checked in we were given a sheet with what Premium all inclusive included as compared to regular all inclusive ??? We got blue wrist bands(camp again?) We were told since we were staying 5 nights... More

The relatively new Westin in Playa Bonita is absolutely beautiful. Visually stunning architecture, fantastic views, all in a secluded area outside of the traffic and noise of Panama City. Unfortunately, this lovely resort is not quite ready for experienced travelers. The staff is very friendly but not well trained. The check-in process was tedious with long lines and too few... More

Summary: The real question that you need to ask yourself is - what type of experience do I want? Are you wanting to go to a resort where it feels like a non stop party? If the answer is yes, then do NOT go to this place. If, on the other hand you want elegance, 5 ***** luxury, service, and... More

Here for 7 days. The resort is quite lovely. With a view of the Taboga Islands and the ships lining up to enter the canal. An abundant amount of Pelicans continuously flying overhead... very cool. The forecast showed thunderstorms for the 7 days we have been here. Although the clouds rolled in in the late afternoon, there was only rain... More