My husband and I stayed here Feb. 27-March 1, 2009 and like many posters, I was impressed by this hotel. The building is beautiful and the service is outstanding. My husband enjoyed a massage in the spa ($40 for an hour and was able to get an appointment the same day), we used the free wi-fi in the lobby/bar (in... more

Great hotel in a very convenient location. The hotel staff are wonderful and go out of their way to make your stay comfortable. They have a well equiped and spacious gym on the top floor and the pool area is quite relaxing. The food is excellent and so is room service. The hotel is close to everything and there are... more

I was totally amazed by this hotel! The building is geourgeos and the staff is so kind, they really go the extra mile to please every guest, I went there on december with some co workers and of course, after working hours we tried to enjoy the city and because of the location we went almost to every mall in... more

I stayed at this hotel for a couple weeks and I have to recognize that this is maybe the Hotel with the Best Service ever...at least in Central America. From the guy who picked me up at the airport to the house keeping staff everything was perfect! The guys from Guest Service gave me all the information about the Zona... more

I normally stay at the Presidente but because of the holidays tried the Princess for the first time and prepaid. BIG MISTAKE!!! Hotel had church services on Sundays with large number of people not staying in the hotel. During the week had tour groups of people who thought it was ok to put 20 people in an elevator. Elevators were... more

This hotel is awesome if you want to stay in the City. It has all of the features of a resort and not be one. The Spa is awesome and I had one of the best massages. It sits up on a hill, so you get great views of the area, which is very pretty. If you want the best... more

I stayed here with a large group from the US. The manager was wonderful and could not do enough for us. The service was exceptional, the food delicious and my room was very spacious, quiet and clean. Every member of the staff was helpful and kind. Would return again. more

This is a really GREAT hotel, and for being in Central America is much much better than some US 4 stars hotels!. About the comments on the elevators, we just came from the Bellasera hotel in Naples, Fl. you should try elevators there you could nap between three floors. The hotel is very well situated, in the ZONA ROSA where... more

What you have read from other reviews is true: the elevators are awfully slow. But worse is the tiny pool, which is right next to the main restaurant. not only is its size less than what you'd expect from a top hotel, but because its next to the restaurant it feels like walking down a catwalk if one dares actually... more