The hotel is fine, good reception, services, etc. The problem comes when in the rooms, at about 4.30am starts coming in all type of food smells from the air conditioning. Something's wrong in the engineer who designed this since most probably they are taking the air right from beside the kitchen is sending out its smells. So waking up with... More

Very good hotel, clean rooms with a friendly staff and very helpful concierge that gave me very nice recommendations about tour agencies and things to do in San Salvador. Right across the street you will find Starbucks, McDonalds, but also a "mall" with good restaurants, so you won´t need to worry about taking a cab to find somewhere to eat... More

The staff was very helpful and the rooms were very clean. I would definitely stay there again and would also recommend it to others who are traveling to the area.

This is a good Holiday Inn. Front desk people is really kind. Fitness center is OK, and it is open until 11 pm (one thing I really value). Not been able to have dinner at the hotel's restaurant this time, although it is really well situated. Just in front, you can have plenty of dinning alternatives, and if you are... More

I spent a week here in late October. The staff was extremely friendly and helpful. The food in the restaurant was very good, especially the breakfast. The room was nice with the usual amenities. I had a great view of the surrounding mountains. Across the street was a Starbucks, a McDonalds, and several other restaurants. There is a mall not... More

This hotel can either be close to where you need to be or a bit far depending on what you are in El Salvador for. It is near what I would call the ' American Lifestyle' section of San Salvador such as malls, the US embassy, and american restaurants. If you are looking to visit San Salvador then you are... More

Rooms are ok but mine had a phenomenally hard mattress (read: like to sleep on a board?). Staff tries their best but knows VERY little English. I'm all for speaking the host-country language, but, come on, people, you are catering to an international audience. Breakfast buffet is ok, but only ok. The area around the hotel (Santa Elena) seems to... More

Overall it was average, not too bad, the only thing is that their computers are super slow and good luck getting a long distance call made.

We can't expect this country to be like the US. The outside of the hotel is nothing like the inside. The inside has a beautiful view of one of the volcanoes. It's very clean. The rooms are normal. I loved it. I will be going back.