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Sheraton Sofia Hotel Balkan

5.0 of 5
5 Sveta Nedelya Square, Sofia 1000, Bulgaria
Hotel amenities
Sheraton Sofia Hotel Balkan
Ranked #15 of 121 hotels in Sofia
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274 reviews from our community

Traveller rating
    96
    103
    56
    14
    5
See reviews for
Families
13
 
Couples
49
 
Solo
33
 
Business
149
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Beirut, Lebanon
1 review
5 of 5 stars Reviewed 10 May 2013

I travel 15 days a month and i live in hotels as much as i live at Home. A business travel to Sofia was organized, and by business travel i mean invitation of very important clients of mine. The experience at the Sheraton started with the warm welcome at the front desk and the sharp and shockingly quick check in... More

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Tokyo
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 May 2013

I stayed here in April 2013. The hotel is lovely, and kept in great condition. Centrally located. Perhaps the best aspect of the hotel is the friendly staff. They were very helpful with everything. It is one of the nicest hotels in Sofia and great value for money.

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Zeist, The Netherlands
1 review
5 of 5 stars Reviewed 25 April 2013

This is one of the best hotels in Sofia. Nice and spacious rooms which are very well equipped, good service and excellent assistance with making reservations. Every time I go to Sofia, I stay in this hotel. Till next time!

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Bath
Top Contributor
68 reviews 68 reviews
16 hotel reviews
Reviews in 24 cities Reviews in 24 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 23 April 2013

Along with a group of friends I stayed at the Sheraton for two nights over the weekend. We paid £70 per night which was excellent value to include breakfast (9 rooms allowed us a discount). The hotel is as you would excellent with good, friendly staff who were also helpful in overcoming the language difficulties with local taxi drivers. Only... More

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vienna
Senior Contributor
36 reviews 36 reviews
5 hotel reviews
Reviews in 15 cities Reviews in 15 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 20 April 2013

Spent a night recently here and had a so-so experience. The staff was very welcoming and I was able to check in rather early. The room I was given had a very strong smell of smoke (event though as I was told thr hoel has been smole free for over a year). I called to complain and was offered to... More

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Beirut, Lebanon
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 18 April 2013

The whole stay was amazing from the moment you enter the hotel, you can feel all the glory of this magnificient old building with all the surrounding as the Sofia statue, the Rotunda of St. George (around the corner), the presidency and the St. Maria Church. The hotel location is in a walking distance from the Synagogue, the Mosque, the... More

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See 4 more reviews by hishamabdelnour for Sofia
Niksic, Montenegro
1 review
4 of 5 stars Reviewed 15 April 2013

I will remember my first stay at Sheraton Hotel to excellent accomodation, huge rooms, great building and polite and proffessional staff. The building is signed like "Hotel Balkan" and It is hard to find it if you are looking for "Hotel Sheraton" like I did...

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GMSheratonSofia, General Manager at Sheraton Sofia Hotel Balkan, responded to this review
22 April 2013

Dear Valued Guest, I would like to thank you for your time taken to share such a positive impressions from your recent stay at the Sheraton Sofia Hotel Balkan and to assure you that we very much appreciate your comments. We are thankful that you choose to stay with us and we will continue to do our utmost to meet... More

Stevenage, United Kingdom
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 9 April 2013

A former "official" building, this is just magnificent! Huge rooms,chandeliers, tapestries and murals, a totally stunning building. The staff are helpful polite and friendly, the spa is lovely and the food is good. Centrally placed in a good position for sightseeing and shopping, it is still quiet. A very enjoyable stay

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GMSheratonSofia, General Manager at Sheraton Sofia Hotel Balkan, responded to this review
22 April 2013

Dear Valued Guest, Let me thank you for your time taken to write such a positive comments regarding your stay at the Sofia Hotel Balkan A Luxury Collection Hotel. I am very pleased to see that you have enjoyed the services at our hotel and that our employees have made your stay an enjoyable one, which is our basic target.... More

Dubai, United Arab Emirates
Contributor
18 reviews 18 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 6 April 2013

The building is an old goverment building from communist times so it has a very intersting feel. However when we checked in we were given a room with an appalling bed. I've have had better beds in a 3 star. We requested to move and were given a newly refurbished room which was up to par for a 4- 5... More

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GMSheratonSofia, General Manager at Sheraton Sofia Hotel Balkan, responded to this review
22 April 2013

Dear Valued Guest, I would like to thank you for the time taken to share your thoughts and your recent experience during your stay with us. I would like to note you that we already took into consideration your comments In our hotel we strive daily for excellent customer care and through very intensive staff training we aim to consistently... More

London
1 review
4 of 5 stars Reviewed 5 April 2013

Our second stay at the Sheraton which we consider a 'treat' as we have free accommodation in Sofia if we need it. A grand and spacious building with sweeping hallways and high vaulted ceilings decorated with colossal chandeliers makes for a feeling of opulence. The staff are very friendly and professional, we even received chocolates from one of the cleaning... More

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GMSheratonSofia, General Manager at Sheraton Sofia Hotel Balkan, responded to this review
22 April 2013

Dear Valued Guest, I would like to thank you for the time taken to share your thoughts and your recent experience during your stay with us. I was very pleased to read that the members of our staff have fulfilled your expectations and you had an enjoyable stay in our hotel. It is through responses like yours that we can... More

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Additional Information about Sheraton Sofia Hotel Balkan

Also Known As:
Sheraton Sofia
Sofia Sheraton
Address: 5 Sveta Nedelya Square, Sofia 1000, Bulgaria
Region: Bulgaria > Sofia Region > Sofia
Amenities:
Business Centre Fitness Centre Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#6 Family Hotels in Sofia
#10 Business Hotels in Sofia
#14 Luxury Hotels in Sofia
Price range (per night): INR5,488 - 12,896
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Sophisticated Hotel in traditionally styled, 5-story building located at city center. ... more   less 
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Sheraton Sofia Hotel Balkan
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