Stayed 2 nights on weekdays, on 2nd floor, non-smoking floor. The room was clean but not well lit; the two lamps in the room were insufficient to support reading in both queen beds. The bathroom sink stopper did not hold water in the sink when used. One stairway carpet had debris and a food piece of something in the same... More

I found this location on the fly and stayed because they had an area for big rig parking (vital for me). Nicely appointed room, comfortable bed, HUGE flat screen on the wall (room 319, if you stay here). First BW I've been to yet with a full fledged recliner in the room. Only bad thing was, the handle was broken... More

I was not looking forward to staying here, but I was pleasantly surprised as I had business in Ironton, OH across the river from the hotel. Travelers Beware: GPS took me to two different locations, a strip mall and a high school (all within five minutes of each other), before I finally called the front desk who was very friendly... More

This best western had one of the best beds I ever slept in. It was great. The only things I found wrong with the stay was my door. It must of had a inch gap from the floor to the bottom of the door and 1/2 inch around the latch side. Let in lots of noise. I put a towell... More

This place works fine for the area. You get the normal Best Western room and service so you save a few bucks by getting a room here. When in town for business you could probably get Hampton or Holiday in for the same rate but for a family visit you could get a better rate here. Sign up for Best... More

I reported to management that the room did not meet my expectations. I inspected the bed sheets and was disgusted. I was not accommodated at all by management. my husband and I packed up and stayed at the Holiday Inn and Suites that is most definite a 4 star hotel. I payed for the room at Best Western and basically... More

My husband and I stayed at this Best Western while attending his 50th High School Reunion. The first event was a picnic and I had dressed in new capri pants. As I sat down at the desk in the room, I heard a rip and realized I had torn my pants. Closer examination revealed a strip missing from the bottom... More

Well maintained - clean - convenient - reasonable value - good free basic hot & cold breakfast - comfortable bed with in-room fridge & microwave - staff is responsive - outdoor pool only - stayed here once or twice a year over five or more years. But, breakfast can be crowded at times; coffee tends to be weak (in room... More

I don't know if it was the horrible experience we had with our first stop in Gatlinburg on our way to Kentucky, but we loved this Best Western! We don't normally select Best Westerns when travelling but this stay may change our selections in the future... We chose it primarily because it was 'pet friendly' and it's location to our... More