The key of my room was taken by another customer... so they left the door open and they told me when I got there that it was open. And I was like what? where is my key? how I am going to go out and left it open so you can steal all my stuff? they finally got me a... More

This hotel was booked through my tour company during my time in Peru. I stayed here on two separate occasions for a total of three nights. My first room was located on the front of the hotel which sits on a noisy street. Even with closed windows it is impossible to tune out the noise. Also the wool blankets are... More

We were placed into a room about the size of a closet. During the rainy night, our room leaked like an open spout. We were up all night trying to get the hotel to move us to another room, which, even though they had rooms, were not willing to move us or resolve our problem. They would not compensate us... More

This hotel is a few blocks from the Coricancha and has nice common areas. I didn't have the best experience here. First, the hotel's restaurant closes early and doesn't offer room service. When I requested oxygen for a sick member of my family, the front desk staff said they would bring it to the room but never did. To make... More

After a not so pleastant stay in Lima, We didn't know what to expect when we got to Cusco.Traveling with two small children plus my 82 year old mother we were stressed before we got there.On our arrival there we were greeted by a wonderful staff of friendly people.They were very helpful in every way.We will be going back and... More

We were booked into Hotel Puma as part of a tour. It was a very efficient little hotel. It is close to the Indian market, so it is a short walk to buy souvenirs. It is about a 20 minute walk to Plaza de Armas. A buffet breakfast is provided with the room. We got there about 30 minutes before... More