Cuenca has many charming hotels in lovely historic buildings, of which the Casa San Rafael is a beautifully presented example. What makes this hotel really stand out is the warmth of its welcome. It is family-run and while you are there everybody makes you feel like one of that family. We booked at short notice when they were pretty busy... More

We thoroughly enjoyed our two night stay in mid-March 2013 at the Casa San Rafael in Cuenca, Ecuador. Its location in the old city is ideal. Our room was very comfortable and the staff was very pleasant and accommodating. Highly recommended!

The room was very comfortable and nice location. The service was exceptional. Rafael and staff are super cool people! They made me feel like a part of the family. Casa San Rafael is a gem in Cuenca. The town has many attractive small hotels. Although I would like to try something different, I already booked a room at Casa San... More

Casa San Rafael is a charming historic hotel in downtown Cuenca. The location is perfect, just a few blocks from the center of town. Breakfast was fabulous and the staff really go out of their way to make you feel at home. The rooms themselves are actually quite small and basic. The ones on the back have no windows. However,... More

The family and staff that run Casa San Rafael are all wonderful! From the moment you arrive you feel welcome and relaxed. The hotel and rooms are kept immaculately clean! The restored colonial house has a very unique feel with a cozy atmosphere. We had many questions about where to eat and sights to see - we were always given... More

Entering this hotel felt like coming home. The entire staff including Rafael and his extended family could not have been more helpful and concerned about our comfort and welfare. Rafael delights in his role as host and takes great pride in the decor and ambiance. The included breakfast was great. We truly felt that we were among family and dear... More

A 110-year-old colonial building restored by Rafael, the owner, .to a stunning hotel with Cuenca charm. HIs daughters and staff were so friendly and helpful that we felt like we were part of their family . We stayed there for 4 nights and each day was better then the one before. Our room was always made up and cleaned daily.... More

This small hotel colonial quaint by the most delightful family. The daughters are beautiful girls who speak several languages english included. In the middle of a disastrous vacation, one sick Travel companion and unacceptable accommodation at another hotel they not only came to our rescue but throughout our stay continued to go out of their way for us. Not only... More

Oh my.. what a wonderful and enchanting place Casa San Rafael is! We had a warm welcome when we arrived and felt like we were part of the family. The daughters of the owner were amazing and I will consider them my friends forever! We had the suite way up on the top floor and it was quiet and cozy.... More