We were under the impression that this was a nice hotel in the moderate price range. What we found were basic rooms with only beds and no other furnishings. None of the rooms had heat, and it was quite chilly when we were there. There was no place to hang anything either. The beds and the pillows were both worn,... More

Make sure you speak with this hotel and understand exactly which room they are giving you. We arrived with our two older daughters. We were given a very small room on the first night, with no window and about the size of my daughters bedroom. With the 4 of us and suitcases we could barely walk. The hotel Administrator told... More

My room overlooked the Rio Tomebamba -- there's a constant 'roar' as the river splashes over the rocks, great for sending one off to sleep. The staff was great -- helpful with restaurant and sight-seeing suggestions. They spoke perfect English, but were also willing to listen to my muddled Spanish! Security was excellent -- my room was across from the... More

Liars! These people are all liars. I rate it very good simply because I never give any hotel an "excellent". As I write this, I am looking out the window of room 12 and listening to the river. There are joggers of all ages in the park, students scurrying by, and humanity crossing the bridge. The old city is around... More

My wife and me were staying in the room 12. The room was absolutely gorgeous, the bathroom very nice , the shower huge, and there was a sunroof in this one which gives a nice warm atmosphere! The staff brilliant and very helpful! They bring the breakfast into the room (you need to ask for that) which is good start... More

Almost every room in this small hotel has a view of the river and park behind it. The staff was friendly and helpful and spoke English. Also, they were able to recommend points of interest, restaurants, etc. (One of the best restaurants I went to in Ecuador was one they suggested to me)--the service and food were fantastic. The rooms... More

My wife and I stayed at the Villa Nova for four days. We had a room with a balcony overlooking the river. What a lovely place. The staff were all friendly and spoke English as well as Spanish. Breakfast was on the terrace and included eggs, coffee, juice and rolls. The rooms were clean with plenty of hot water. Good... More

I stayed in the Villa Nova Inn from September 21 through 29. My husband emailed the Inn to arrange for them to pick me up from the airport. I waited an hour for their van to show up, and then I gave up and took a taxi. On the 23rd, I decided to visit the Piedra de Agua. I left... More

We LOVED this little hotel on the river! The building is old, the stairs creak, and the lobby is a "cubby hole" measuring about 10' x 12', but that only adds to the wonderful charm. The front desk staff are all welcoming, friendly and helpful; and bilingual as well. The view from the rooms overlooking the river is wonderful and... More