Conveniently situated on the square in the centre of Cuenca; management and staff make this hotel a really pleasant place to stay. The rooms are tastefully decorated, the beds comfortable, the rooms and bathrooms spotlessly clean. All staff are friendly, helpful, honest,obliging and efficient. The breakfast is good, the jugos (freshly extracted fruit juices) are to die for - the...
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Made a reservation while in Quito before traveling to Cuenca. Upon arrival, stood waiting for the person at the desk to speak with me. First, he had to get off the phone. While standing waiting, a delivery person arrived and he conducted business like I was invisible. When he did address me, I was escorted upstairs by a maid. She...
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While we were having breakfast (they write down the numers of rooms having breakfast) personel stole 2 (video)cameras and 2 ipods from a bag in our room wich was packed for ingapirca. The manager was an .... and did´nt accept any responsibilty and even dared to blame us. No compensation was offered, not even the night for free. From tourist...
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The hotel is located in the central part of colonial Cuenca, 2 blocks away from the main plaza. 20$ a night gets you a private double. The rooms are well lit, basic but clean. Showers have good water pressure and hot water at any time of the day. Cable TV, free internet and a continental breakfast is included.
The staff...
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