Arrived late at night around 11pm. A few friends came over for 2 hours than left. The next morning when I checked out the presidental suite the hotel told me they were charging me a extra $100 for haveing extra people in my suite, I Thought this was quite a rip off when i only paid $90 for a presidental... More

We stayed at this hotel at the beginning and end of our trip to the Galopagos Islands. We had a great first impression when we were greeted at the Quito airport by a friendly and helpful driver from the hotel. The issue we all had was with the hotel policy of only a maximum of 3 people to a doulble... More

We booked a suite but were told when we arrived that's not what we reserved. They charged a lot more to get one. There was nothing we could do at the moment. The hotel has some really dark open stairways at the end of the hall that are just creepy. Service was great other than the room problem though, and... More

Our stay at this hotel was magnificent! The staff was so nice, helpful and corteous to us! Deffinately get the hot chocolate in the morning! The dining room has an amazing view! The room was beautiful, the beds make you fall asleep instantly! Its a beautiful place! More

I had just stayed at the JW Marriott, so I thought that I would have to ¨suffer¨at this 3 star bc it was closer to the airport! on the contrary! the hotel is located RIGHT ACROSS the street from a SO nice park ¨Carolinas¨where there is a bike trail, walking sidewalks, LOTS of soccer fields and basketball and a lovely... More

Close to the airport, fair breakfast, clean. NO A/C. at all. More

We stayed here for 3 days before we went to the Galapagos islands. We liked it so much that when we returned to Quito after our cruise we stayed there again. Pros: The rooms are huge Location was across the street from a huge mall. This was a plus for us as we could get all our neccesary items before... More

stay some place else! . the rooms are very nice; but the staff must have been assembled by HITLER! HATEFUL! RUDE! ill return on pleasure to QUITO again in JANUARY; but never stay there. they sad comped breakfast; so i ask, im told"too bad" ," 7.95, to have coffee, juice, muffin. OK , i get to cafe, now its 9.95... More

I was extremely disappointed in my stay at Best Western Plaza Quito. After a long trip we hoped to stay our last night in a comfortable hotel near the airport. The hotel was hosting an event on M1 with music so loud our windows were shaking and we could not fall asleep on the 7th floor! The worst part was... More