Valparaiso is a dirty noisy city which I hope I will never have to return to again. The hotel is friendly but continuous motor horns and horrible food plus no aircon makes this place hard to love! The room was well worn and the walls bore the scars of many travellers. The shower was very good and the man on... More

Loved the location and pretty much everything about the hotel. It's nothing fancy but welll kept and free WiFi. The food at the restaurant can be fair to very good...truly depends on what they're serving. We were not bothered, but the street noise in front rooms can be quite noisy / loud.

The most attractive places of Valparaíso are up on the hills. The flat area in downtown (called "el plan" in Chilean Spanish) has some nice spots too (el Puerto, for instance) but being very centrally located is not necessarily an advantage here. Puerta de Alcalá is central, but other hotels of the same price range are in much better locations,... More

We enjoyed very much our stay in deAlcal during a week in Feb. Perfect location, in spite of the "rush hour" at 4 am!, everything within a walking distance. Everything ok, rooms breakfast, What will stay in our memory is the friendly staff. Can recommend to anyone out for exploring Valparaiso

We spent two nights in this hotel. The staff was very helpful. We had a problem with the first room they gave us - the door was broken and didn't lock. After they tried to fix the door, they couldn't so they moved us to a different room. The hotel is located in a very noisy area and it was... More

We really liked this hotel, it has friendly staff and a very central location in Valparaiso. You just step out the front door into a small pedestrian mall and there is lots of shopping, cafes and restaurants in the nearby streets, a bus and trolley car stop next door and a short walk to the train station. Rooms are clean... More

This was the most terrible hotel I've ever stayed at! Though this hotel is rated as a 4-star, it was inadequate in every way. The room was very noisy, the beds uncomfortable, the staff incompetent and the breakfast was inedible. I would very strongly advise against staying in this hotel.

Everyone at Hotel Puerta de Alcala went out of their way to make my two-stay stay in Valaparaiso go smoothly. The hotel is small, with rooms built around an interior central core. The rooms themselves didn't have much personality, but they were very comfortable and modern, with televisions, hair dryers, and a mini bar. The staff made my stay particularly... More