My husband and I recently spent 2 nights at this lovely hotel at the end of a hectic 3 week journey. Our flight didn't arrive into Santiago until after 1.30am so we were very tired and frazzled by the time we checked in. From arriving into the lobby and again when we opened the door to our room, we thought... More

This hotel is well placed for the centre of Santiago and was on a busy main road but we found little traffic noise. We found the staff friendly and helpful except in the restaurant where a smile would help! Our room was spacious and comfortable and had all the expected facilities including a hairdryer. We found the breakfast poor for... More

Our first stop on a South American Adventure. Good Hotel to get over the "jet lag". Staff all very nice, great restaurant. Walking distance to the "hop on/hop off" bus stops which gives you a great tour of the city. We got off at BellaVista which was a little village full of restaurants, cafes, bars and handicraft stores.

Again it is more than average but not very good. It is a good hotel with a fantastic location in the center of santiago. the breakfast is good, one thing to note , it has the best queso fresco I have tried in Chile. The restaurant is pleasant and it has a nice gym and pool. It misses plugs in... More

We stayed here for three days for the lalapalooza concert. The staff was great and very helpful. The rooms were comfy but nothing earth shattering exciting. The hotel is very centrally located and is near shopping and the tram.

We only stayed for one night but after having a fantastic, but not always 'smooth' trip through Patagonia, it was such a relief to end our time in South America at the Plaza San Francisco. Very good location (we had a view of the city/streets so it's not a place for 'scenery' from the windows, but it's within walking distance... More

We stayed here for 4 nights from 10 April, and could not fault this lovely hotel. The rooms are spacious and well appointed. We ate there on a a number of occasions and also had to use their business centre which was great. The staff were all extremely helpful and polite and we would definitely stay again.

I stayed in this hotel on my business trip to Chile. During my stay I experienced excellent service from the hotel personnnel, who proved to be very kind and friendly in every contact. The hotel staff showed a great help when I lost my camera on my trip to town one day before I left Chile. At Santiago airport I... More

Choose the hotel because at the time of booking on booking.com they had a free airport shuttle. E-mailed hotel of our 1:00am arr. time but when we arrived, no shuttle. Very "matter of fact"...take no prisoners night manager, said get a cab...we don't have a shuttle. It is not even near the airport, 35 min. later we arrive at hotel.... More