When we checked in, they had "lost" our reservation, but, I'd printed off a copy when I had made it -- so after much discussion among themselves and their management they honored it. Got a nasty room for the effort (very, very small -- no a/c, and naturally windows opening onto the street noise). But, the next day they moved... more

This is my second time at the Panamericano and I can't thank them enough for their courteous staff, cleanliness and attention to every detail. It's not the Sheraton or the Ramada but it's more than a hotel; it's a home away from home. The Manager, and his staff are always available to give information and assist their guests to get... more

This hotel is in a good central location. The staff are friendly and the rooms are clean. However, you get what you pay for and it's not luxury! If you fancy a hotel instead of a hostel then this is your place. It is a bit odd, a couple of floors appear to be occupied by residential care. It can... more

I found this hotel just walking around looking for a place to stay. They gave me a great rate much better than what was available on the internet. The room was great and very clean, The bed was fantastic and so comfortable I could sleep here forever. The bathroom was very clean. The room I was in was just remodled... more

i only had a day in Santiago unfortunately, so I tried to find a hotel that was city central and affordable [i find 'cheap hotels' tend to live up to their expectations tooo much in big cities]. it's not much too look at from the outside, but location is perfect. if you're also feeling lazy or jetlagged there's a fast... more

The hotel was in a great location in downtown Santiago. The room was great, extremely clean and had cable tv. I have never seen so many cleaners in my life... only thing is that english is not a strong point in this hotel but you can get by. I really enjoyed my stay here and it was not too expensive.... more

Perfect location in the heart of Santiago de Chile, 5 min walk to the subway, shops and restaurants nearby. Clean, nicely equipped rooms, very nice and helpful staff, great breakfast buffet. Internet also available for free. Good service for an affordable price. more

I stayed here 4 nights in March 08. A nice hotel, clean and friendly staff. It's also very central which is good. When i booked in at 2.30am after my flight from Lima they had no record of my booking, not a good start i thought !! But, within 2 mins they had sorted something out and at ALL times... more

We needed a one-night stopover in Santiago and chose this hotel which was reasonably close to the bus terminal yet on the edge of downtown. The hotel is undergoing renovations. We had a 9th floor room but still had some street noise. The room was comfortable and clean. Since our bus left early in the morning we were not able... more