Hotel is furnished in American Colonial style. We checked in at 1600 for a 2-night stay but had to wait 30 minutes as our room was not ready. Common area carpets on the room floors are a bit shabby. Bed linen was blanket between 2 sheets instead of freshly covered duvet/quilt. You have to pay USD12 for 24 hour wi-fi... More

We have been travelling overseas for over 2 months and this was the first hotel where they have charged for wifi ($13 for 24 hours). A bit unprofessional in this day and age when you consider the cheapest room is $263 per night. Also no iron or ironing board in the room or bathrobes. Not real value for money, though... More

My wife and I stay at the Park Plaza for just one night in February 2012. It is well situated in a nice part of the city. There are plenty of good restaurants nearby. It is 200 yards from the metro line into the middle of Santiago - the metro was safe and cheap. Our room was very comfortable with... More

i was here n early march and experienced the following the breakfast was great, the hotel staff spoke good english, the rooms were very clean , the staff were very helpful and friendly my overall experience was very enjoyable and would go back to this hotel

The first time I stayed here was in December 2011. The only reason I selected this hotel initially was because I couldn’t get into a 5* hotel. All the rooms were booked. On arrival I wasn’t impressed. The hotel is very old and in need of serious renovation to bring it into this millennium. The staff on my first visit... More

Park Plaza attempts to adopt traditional hotel standards whilst retaining a small hotel feel that is very pleasant. Staff are very friendly and multi-lingual,restaurant food is good and not expensive,rooms are pleasant and have nice views. Excellent location for centre of the city with a subway station across the road called Los Mondes. (Next to Costa Coffee) Tourist bus stops... More

Located in the Providencia neighborhood, this hotel has a nice swimming pool on the top of the hotel, glass ceiling , so you can have a nice view of the city at night time. Food and service is good, FYI don't ever go to McDonalds in Lyon, it will be more expensive and slow service, you better stick with the... More

The hotel is definitely not 5 stars as some other reviewers also mentioned - i would say its decent but not great or good. the carpet was disgusting (with stains) but the bed looked clean enough. the sink wasn't working so well and the restaurant was below average (breakfast was average but had pasta which was so salty i couldnt'... More

After reading mixed revues on the Santiago Park Plaza Hotel, I booked anyway and wondered where the negative revues came from. It is in a great part of town (Providencia). You can walk within 5 or 6 blocks and find most anything, clothing, food, liquor, restaurants etc. etc. The lobby was large and well furnished, not shabby. My room on... More