We visited three countries in South America over 17 days, staying at six hotels, and the amenities and helpful staff of the San Cristobal Tower made it the perfect place to relax at the end our travels. The room was spacious and beautiful and the food was amazing, but most of all, the staff was extremely good to us. The... More

Stayed there for ten nights in October and A four hour wait for the room (and the overnight flight from Miami was already late arriving) with no apparent "concern" from anybody. Two of the four nights they "forgot" the turn-down service. Internet did not work until after three attempts to get them to "investigate" (though, to be fair, they did... More

Business delegation, late January 2013, 2 nights. Very good hotel, which share the same premises with Sheraton Santiago. All the facilities (gym, pool, restaurants) are excellent, but the overall feel of the hotel was strange. Rooms are luxurious, but made you feel 15 years older (wood, dark colors, furniture). Business center is very useful, they are always looking after you.... More

The hotel is ok, especially for a business stay. But check in and check out took too long and when at 8am we asked for an early check in, the room could be made ready only at 1pm. It took a long time to pay bills as well (issues with the system if I understood right)

The hotel was fully booked when we arrived in the morning so we had to wait for our rooms for several hours. Fortunately we were allowed to use the bathroom facilities in the pool/gym area so we could refresh ourselves after the long flight, The service was OK here but nothing special, the rooms were really spacious with comfortable beds... More

Got upgraded to here from the Sheraton next door as an SPG gold member. Rooms are spacious and clean if a little dated but the standout was the service of all the staff. I lost a credit card during transit from the airport and the care and concern for recovery of the said card was second to none. What could... More

It is a classy hotel, well located and very comfortable. Lots of details made our stay a memorable one, and we reallt thank all the staff to let us have a pleasant week. Breakfast is not remarkable, good though. Bed is something to recommend!!!

This hotel is the epitome of luxury. Very gracious staff that remember your name and do everything to please you. We were upgraded to a suite upon arrival, with a complimentary bottle of local wine, a fruit and cheese platter in the room. A butler comes and greets you immediately, offering free clothes pressing, shoe shine, as well as unpacking... More

The San Cristobal Tower has it all, including an excellent staff, fully appointed rooms, complete gym/spa and an outdoor dining area with fire pits. Upon check-in (we arrived first thing in the morning) we appreciated being given a room immediately even though the official check-in time was hours later. The high-floor room had a terrific view of the Andes. The... More