The hotel realy seems to be ok, but when we arrive there was a very loudy crowd and was not near so many things... We change hotel, maybe next time we'll try the San Cristobals The staff anyway didn t made us any truble by changing place, thanks anyway P more

I stayed at the San Cristobal Tower for three nights last week and found it to be an awesome experience. The staff was very friendly, attentive, and helpful. The rooms were comfortable and very well-appointed. I used my SPG points and was treated extremely well by everyone with whom I came in contact. It wasn't in the center of downtown,... more

A very comfortable and spacious city hotel with very efficient staff. Luxurious and roomy bedrooms and bathrooms and lovely views from top floor breakfast area. All requests were dealt with promptly and efficiently. A short, inexpensive taxi ride from the city centre. I would definately choose this hotel again. more

This is a very nice 5 star hotel however the location is out of the way. You either need a car or plan to spend a lot of money using the hotel cars to get you to any location. The hotel cars into the center of Santiago run about $12 US a cab (if youcan find one on the street... more

I found this hotel to be dated, it looks like 1984. The W will be a great addition to Santiago. A hotel of this caliber it should have a private gratis car service to take you area restaurants instead they have an expensive car service with cars not much nicer than local taxi’s. The concierge service was mediocre: on two... more

We stayed at Tower San Cristobal for 2 nights in March 2009. Quite simply, one of the best hotels we have tried so far !! The premises, the location, the room, the views, the service, everything was enchanting !! One suggestion: make sure you use this great wake up service: the butler will wake you up and bring you fresh... more

My wife and I stayed at the San Cristobal Tower after travelling through Buenos Aires and then another 8 days in Patagonia....It was a perfect way to end our trip...we walked everywhere in Santiago, had great food and wine in the hotel (El Cid, I think) and at a nearby restaurant , went on a fun wine tour (Unduragga Vineyard... more

I have stayed at Hyatt before however due to the prices, I booked this hotel. What lucky I was, first class service (efficient but discrete). They requested me the chcking time, by time i was there: the pre checking was ready and I just signed an authorization to my credit card. As soon as I get into the room: a... more

We stayed 3 nights at the San Cristobal Tower during a 2 week visit to South America. From the moment our reservation was made, the staff at the hotel made sure that every question or problem was addressed. We made arrangements to be picked up at the Santiago airport by one of there preferred cab drivers, tour suggestions, dinner reservations... more