Unfortunately we only stayed one night when our inter-connecting flight was delayed. So pleased we had the opportunity to be put up at this magnificent hotel, courtesy of LAN. Thank you so much. Arriving dog-tired at 2a.m. we were given an option of cooked meals. The freshly prepared salmon and chips was absolutely mouth-watering (definitely not 'fish and chips' per... More

Was so relieved to bask in the comfort of this hotel after a previous bad experience THE GOOD: * Arrived at 11am and although checkin is 3pm they had a room ready immediately which met my requests, ie north facing, high floor. * Entire wall of floor to ceiling window with great view of Santa Christobal hill and city *... More

The location is good for walking to restaurants in the Bella Vista area. Breakfast in the hotel was very limited with mainly continental and a few hot dishes. The restaurant is also available for dinner. We used it once and the food was very good but a little expensive. The rooms are clean and the bathroom was modern and in... More

The hotel was great. The rooms were nicely sized, well furnished, and clean. The staff was very helpful and friendly. You could obtain free internet time on the hotel's computers in the lobby--this was a nice surprise as we did not travel with a laptop. The hotel was conveniently located between 2 stops of the Metro Red Line. The lively... More

The hotel is very convenient to downtown Santiago and to many good restaurants Enjoyed strolling round the Catholic University nearby . Rooms were a little tired and breakfasts were not very inspiring. Its OK for a couple of days but there must be better places in Santiago More

This is the kind of hotel where you have to be careful with your expenses: they overcharge for everything extra like internet ($20 an hour), taxi to the airport ($45 when the normal rate is $30) and $4 for a five minutes local phone call. However, the location is great, in the middle of the universities area, close to downtown... More

On our recent trip to Chile we stayed at the Crowne Plaza. The service was fantastic and the location was perfect. We could walk to most of the sites. We were also very close to Bella Vista which is a great area of town with lots of bars/restaurants. We had a fantastic time. They have a wonderful pool/spa area on... More

A stunning hotel, beautiful large modern clean rooms.....we loved this place and spent 4 nights. Santiago is a great city....enjoy...and don't forget to stay here. It really made the trip that much more enjoyable to know you were staying in such a great, safe, comfy place. More

My wife and I stayed for a quick two-night stay in late December on a cash-and-points PC redemption. In short, this was one of the best customer service experiences we've ever had at a hotel, which may be credited in part to the hotel being partially empty near the holidays, and the fact that I have PC status and got... More