The lake view was great. The room was big enogh clean and nice. Comfortable bad that you can watch the view from. Though it looks that they can't spend much managing the building it looks nice. Breakfast was very good. We would come again gladly.

We stayed here for just one night before we climbed the Villarrica Volcano. It was nice to have a private pool and outdoor lounge area. But the rooms were very outdated. They just seemed old. The staff wasn't really overly helpful either.

Location, location, location is what this hotel has. Its days of grandeur have sadly passed. We were there in November when the effects of winter were still visible. The awnings are frayed, there are rips in the wallpaper and many areas need paint. But we loved it because of the view of the lake. The rooms are spacious and clean.... More

The Good: Location View to the lake Free Wifi everywhere Cons: Too expensive, not worth the money Place is tired, in need of full makeover Tiny elevator Restaurant with few a la carte options Ridiculous bracelet to identify you as a hotel guest. The parking system is not practical I'd try somewhere else in Pucon before coming back here.

Pros: Location Gigantic Bathroom Free shuttle to Ski resort Fantastic water pressure Cleanish Free Wifi in rooms, lobby, breakfast room Cons: Place is tired: Chipping paint, door hinges, chipped sink, showhead sprays everywhere. Very few outlets in the room No clock Very little English Tiny elevator Nice hotel, not worth the money. While it's very old it wouldn't call it... More

The hotel is beautiful, very clean, the staff is excellence in customer service, extremely comfortable rooms, quiet, cleaned daily, great bedroom with a bed linen and mattress very good. The location is perfect, the hotel's facilities are like a resort: two swimming pools, gym, squash court, bike loans, outdoor pool, beach service (summer only), etc.. The hotel has two types... More

My stay at the GHP was ok. It is not worth the money they charge you. The once grand hotel has a lot of scratches. The hallways are tiled, so the noise level is immense. Especially since they blast techno till early am. The rooms are small but well appointed. The view is fantastic. Everything is very clean, just old.... More

Amaizing!! this hotel is huge and confortable If you go to pucon please stay here is wonderful The best hotel So far so good

I've stay only one night, with previous booking made on hoteles.com which was made for 2 adults and 1 kid 3 years old. First on arrival i was shon the room it was only a king size bed and nothing for my son!!! I was the told that it was standard the kid until 8 sleep with the parents!! In... More