Stayed at Regency House for a week, the staff were great, very helpful & friendly, apartment was nice and clean and roomy. Kids loved getting a biscuit every time at reception & breakfast was nice, not a huge selection, but enough & tasty... Great location near 2 MRT stations & Orchard Rd... Would stay there again & recommend it for...
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Dear Kazleong,
Thank you for taking the time to write this review to compliment Regency House Serviced Residence and our staff.
We are glad you enjoyed your stay here and we look forward to welcoming you back to Regency House.
Warmest wishes, Christina
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I stayed at the Regency House in Singapore for 1 month. It was a great stay overall. The staff was friendly and the room was well layed out with nice marble floors and updated entertainment system. The breakfast in the morning was a dissapointment I have to say. It lacked variety and was more or less the same everyday. And...
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Thank you for taking the time to write this review to compliment Regency House Serviced Residence and our staff. It is such compliments that will spur our staff to continue to provide excellent service to our all guests.
We have taken note of your comments on the breakfast service and would like to inform that we are continuously working to...
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Stayed here for three weeks until we got our permanent accomodation sorted in Singapore. The location of the apartment is excellent, under 5 minutes walk to Orchard Road and Dhoby Ghaut MRT interchange. Regency House was probably top of the range 20 years ago but is now quite dated and had somewhat of a gloomy atmosphere! Having said that it...
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Dear Valued Guest,
Thank you for taking the time to write this review to compliment Regency House Serviced Residence and our staff. It is such compliments that will spur our staff to continue to provide excellent service to our all guests.
We take note of your comments on the apartment and the gym. We are currently studying plans to refurbish...
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Stayed here for 2 weeks- facilities on the top floor with basic gym and quiet pool. Breakfast in the morning was very basic, but cleaning service of the rooms are daily. Rooms are big well equipped. 5 min walk to Dhoby Ghaut MRT and Plaza singapura which is a decent shopping centre with plenty of good places to eat. Staff...
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Dear Valued Guest,
Thank you for taking the time to write this review to compliment Regency House Serviced Residence and our staff. It is such compliments that will spur our staff to continue to provide excellent service to our all guests.
We look forward to welcoming you to Regency House on your next visit.
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I am writing this whilst still here.
The Pros-good location as its close to the shops and restaurants; staff are very warm and friendly; internet service was very fast and easy to connect to. I have often found this a clhallenge in some other hotels I have been to.
The cons - i think breakfast tine should be extended because...
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Dear Valued Guest,
Thank you for your feedback on Regency Huose Serviced Residence. We sincerely apologised for the inconveniences that you encounter during your stay with us. We would like to assure you that we will strive to provide a better stay experience on your next visit.
We are currently working to refurbish our apartments and breakfast lounge. We have...
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This is my second time staying at Regency House. The first was 1.5 years ago when my son was 14 months old. On that occasion, we stayed in the Studio Apartment. Like many who have remarked before me, the bathroom was tiny. Nonetheless, I was grateful for the kitchenette and washing machine, having a toddler around.
On this visit, we...
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Dear Valued Guest,
Thank you for taking the time to write this review to compliment Regency House Serviced Residence and our staff. It is such compliments that will spur our staff to continue to provide excellent service to our all guests.
We take note of your comments on the breakfast hours. We have extended our breakfast hours to 1000hrs instead...
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I've been staying at the Regency House for a few months now (it's a serviced apartment after all) and I'm really fed up with the place.
Although my room is generally nice and well furnished, most of the appliances are quite old and not working the best. The TV is an old bulky CRT Philips - a model which is...
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Dear W0rldTraveller71
Greetings from Regency House.
Thank you for your feedback, both negative and postitive.
We will definitely be relooking the electrical appliances especially the TV sets. We have been slowly replacing starting from the 3 Bedroom apartments and we do hope that we will be able to complete the replacement of the current TV's with a really good sized...
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I am currently writing this review while I am still staying at this service apartment. The pros of this place is that it is very close to Orchard Rd where you can shop until your hearts content. The staff seems to greet guests every time we walk through the door with a smile on their face and the last positive...
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Dear zulan78
Thank you for your open and candid review of the property.
The issue you have cited on the cleanliness and attitudes of the staff are not acceptable and not a measure of the standards we pride ourselves in.
With regard to our service failures to you and your family, we have reviewed our shortcomings and dealt with the...
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I lived in the Regency House (what they call a Serviced Apartment, over a Hotel) for 6 months. After a long day at work, it was nice to come back to a fully cleaned room. I stayed in two different rooms while there. The first one was a Mini-Apartment sized space. It was very spacious and had two rooms with...
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12 Reviews
