Due to my contract being extended twice, our stay at the Hilton was extended from 3 weeks out to 81 nights. After such a long stay at the hotel how would we rate it? When we left it felt like a home from home. The staff were professional at all levels, warm and welcoming, offering a high level of service,...
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Dear Iain,
We are delighted that you had an enjoyable and comfortable extended stay with us, especially of the fact that you refer to us as a "home away from home".
We truly appreciate your compliments to the team, who are committed to providing a consistent and high level of service for the comfort and well-being of all our guests....
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I had the pleasure of staying at the Hilton on my first visit to Singapore Jan. 12 -23, 2012. This hotel is top-notch in my book. The desk staff, concierge, dining room and executive lounge were all great, and most helpful to this first time visitor. As a Hilton Diamond member, I was able to get a spacious, upgraded room...
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Dear travelman00,
It is a pleasure to know that your first stay was a delightful experience!
Thank you for your kind review - we appreciate your encouraging feedback on the team and hospitality you received.
We certainly hope that there will be more trips to Singapore for you in the future and we look forward to welcoming you back.
Yours...
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loved my stay at this hotel with my family. nice pool at the upper level and fantastic location. come out of the hotel and start shopping. buffet breakfast was just reasonable and not very great. but no complaints.
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Dear whyrobby,
Thank you for reviewing Hilton Singapore, we are very pleased that you and your family enjoyed your stay with us.
We look forward to welcoming you back in the future.
Yours sincerely,
Alain Mahillon
General Manager
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This is a fine hotel in a great location on Orchard Road, everything you need is within walking distance. The hotel is definitely upmarket and rooms are immaculate. The buffet breakfast is up there with the best we have experienced so if you can opt for a B&B rate I would highly recommend doing so.
Exec Loung is a nice...
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Dear the_savman,
We are delighted that you enjoyed your stay and our hospitality. Thank you for your encouraging feedback on Hilton Singapore.
We also very much appreciate your ""two thumbs up"" recommendation!
We hope that your future travels will bring you back to Singapore and we look forward to welcoming you again.
Yours sincerely,
Alain Mahillon
General Manager
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Checked in and check out was quick and easy. Was given room upgrade and the room and its amenities were fantastic! the rooftop pool was nice but it was not heated and the water was a bit cold in the morning. Executive lounge had a good selection of food and drinks. The breakfast in the restaurant on the lobby was...
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Dear iintermagix,
Thank you for reviewing Hilton Singapore, it is a pleasure to know that you enjoyed your stay and our hospitality.
We very much appreciate your valuable feedback on our check-in and check-out, our facilities and food offerings. Thank you also for your kind compliments to our team, especially Juliati.
We hope to welcome you back on your next...
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Hilton Singapore is located on a very busy section of Orchard road, and a 10 minute walk from the St Regis (a hotel that I really like) as well as the Hyatt (Scotts road) and Marriott (Orchard Road) the Orchard Road MTR (subway) station.
Getting here: A taxi from Changi Singapore airport is only about SIN $25 (~USD 20) unless...
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Dear ordflyer,
Thank you for your review of Hilton Singapore, we are delighted that the hotel and our service met your expectations.
We sincerely apologise for the inconvenience caused by the external sound from the street and will ensure that you are allocated a room according to your preference on your next visit.
Thanks again for your feedback and we...
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Standard Hilton experience with above average service. Some carpets starting to look tired. Great Orchard Road location. Can't go wrong here.
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Dear tencjedd,
We are delighted that your stay with us left you with a positive impression. We very much appreciate your feedback on our service and rooms.
Thank you for your review and we look forward to welcoming you back in the future.
Yours sincerely,
Alain Mahillon
General Manager
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Decent location for Singapore, for all those shoppers; yet not in the middle of the mayhem of Orchard Rd. Old Hotel, one of those Hilton's built throughout Asia during the late 70's early 80's although they have in the last few years renovated the rooms. Unfortunately not much they can do with the bathrooms and they are still tiny! If...
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Dear oznick,
Thank you for reviewing Hilton Singapore, we are pleased to know that you appreciate our Excecutive floor, especially our Executive Plus rooms.
We look forward to welcoming you back on your next visit.
Yours sincerely,
Alain Mahillon
General Manager
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In my case this hotel lived up to it's name. We have never stayed at this property before, we have always stayed down on the other end of Orchard Rd. which tends to have cheaper hotels, cheaper shops and cheaper places to eat. However the room rate at the Hilton was great so we decided to change hotels and we...
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Dear CAPTRON83
It is a pleasure knowing that Hilton Singapore met your expectations. Thank you for staying with us and for your compliments to the team.
We appreciate your feedback and will review our mini bar selection and offering.
Thank you for your review and we look forward to welcoming you back in the future.
Yours sincerely,
Alain Mahillon
General...
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At first I thought this will be just another old Hilton hotel, since I booked this hotel merely for the location. So I was expecting a worn out shabby room, but the minute I stepped into the room I could say that the room actually exceed my expectations. Nice carpetting, sharp interior, clean, just-the-right-size and good lighting. Another thing I...
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Dear theprincessw,
It is a pleasure to know that our room, amenities and in-room dining exceeded your expectations. Thank you for all your valuable feedback.
We have taken note of your comments regarding the inconvenience from the street. My team will ensure compliance with your specific room request on your next stay in Hilton Singapore.
Once again, thank you for...
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