Was there Late January till 2nd Feb. Paid additional for an upgrade to the club floor and it was good. First day breakfast expereince was some what not great as there were too many people. The staff were great and helpful. A very busy hotel in a great location. Pool is a must and try the affordable local dishes, just... More

An awesomw hotel that I could find no fault with. The rooms are of good size, the breakfast was OK , check in and out were dealt with quickly and efficiently and the location is unbeatable. We were given a free upgrade to a family suite as we had booked on a triple room sharing basis. The facilities were clean,... More

this hotel was pretty expensive per night the reception staff were lovely but once you get further into the hotel you can see it needs renovating.. beds and pillows were sumptuous.. charges to make tea in own bedroom $3 !!! a bit too far I thought. the breakfast was basic for the western traveller although they did cater for all... More

Location just great, at the beginning of Orchard Road so it was not so crowded. About 5-10 minutes to Orchard MRT. Starbucks & Coffee Bean just in front of the hotel, 24 hrs Mc Donalds & Wendy's within short walk. Our superior room was very clean and quite spacious although it looks a bit tired. There's a two seated and... More

This is not a hotel I would ever choose to stay in myself, but I tagged along with my husband for a recent one-night stay (since we live in Kuala Lumpur) and his secretary booked him into this hotel as it's within walking distance to his branch office. The hotel reminded me of a Mainland China business hotel from the... More

I'm an avid shopper by nature. Checking in here was a delight as it was literally the heart of shopping vicinity. The hotel rooms were pretty nice. After a day of shopping, obviously i had to show them off on facebook, the internet service was down initially, as they were doing an upgrade, but i made a call and they... More

Even though I am a local, there is no different when it comes to providing a good service. Staff very friendly and will try their best to make your stay a good one. Room looks a bit tired but its OK. Value for money. Good to have it refurbish. More

Check in was fast and easy. Reception staff were falling over themselves to help us the entire time we were there. Taxi doors were opened for us, our bags were taken to our rooms for us, the doors were all opened for us.... 5 star treatment! We requested a universal adaptor which we had to ask one man twice for... More

Located at the beginning of Orchard street with loads of shopping and eating options the hotel is definitely a great place to stay. The hotel is clean with pretty much all the facilities though we didn't get to use many of it as we were out most of the time . Though the restaurant staff were friendly and courteous the... More